At a Glance
- Tasks: Support clients with complex pension queries and perform detailed calculations.
- Company: Aptia simplifies pensions, health, and insurance solutions with innovative technology and expert teams.
- Benefits: Enjoy a hybrid work model, learning opportunities, and a supportive team culture.
- Other info: Aptia promotes diversity and inclusivity, welcoming applicants from all backgrounds.
- Why this job: Join a growing company that values innovation and client success while developing your career.
- Qualifications: Experience in pensions administration and strong analytical skills are essential.
The predicted salary is between 36000 - 60000 £ per year.
## Senior Pension AdministratorApplylocations: UK Leatherhead: UK Edinburgh: UK Glasgow: UK Exeter: UK Londontime type: Full timeposted on: Posted 30+ Days Agojob requisition id: JR104496**About Aptia**Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence.With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind.Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best.And we are expanding. Aptia Group is not only fueled by our investors' backing but also by our commitment to foster the growth and success of our people. At Aptia, we're investing heavily in learning and development, paving unique career paths for our colleagues.Specialist. Responsive. Thoughtful. Our values aren't just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term.**Job requirements****The Role**Are you an experienced Pensions Administrator looking for a fresh challenge? In this role you will play a key role in supporting clients and scheme members on complex queries and calculations, as well as using your expertise to peer review, coach and check calculations for more junior team members.You will use your technical knowledge to advise on procedural and legislative changes, and support client relationships through budgeting and process improvement. This role is a hybrid position where you will work from any Aptia office as well as from your home address.**What you’ll be doing:*** Communicating with clients and scheme members on complex queries when required via letter, email and telephone.* Gain a thorough understanding of the scheme details administered in the team and ensure activities are processed in line with the scheme rules.* Performing complex pensions calculations, enter pensions data and answer enquiries to the required standard using both automated and non-automated manual/system processes across a wide range of member or scheme events.* Perform checking activity as required to support team members, and use MI reporting to monitor progress for member, client and scheme event work.* Ensuring errors, omissions and complaints are handled as accordance with agreed procedures and within appropriate timescales.* Monitoring project income and work with your manager to ensure client projects are delivered on plan and to budget.* Identifying opportunities to generate additional revenue within your client group, ensuring requests for additional work are identified and costs calculated and confirmed.* Keep abreast of technical developments, procedural and legislative changes, able to discuss and act upon the implications.**What we’re looking for*** Experience liaising with clients and trustees.* Ability to perform complex pension calculations, and the ability to peer review other calculations to a high standard of accuracy* Strong knowledge of member calculation processes, Defined Benefit (DB) scheme knowledge, scheme types and governing legislation issues.* In-depth knowledge of UK pensions legislation.* Good communication skills, both written and verbal.* Strong analytical and problem-solving skills.* Able to analyse and improve processes.* Relevant professional qualification (e.g. PMI) – desirable.### **How to apply**If you are interested in this role, then we’d love to hear from you. Please go ahead and click apply and submit your resume with appropriate contact information.Aptia is committed to creating a diverse, inclusive and equitable work environment. At Aptia, fostering an equitable and inclusive environment for all our people to flourish is a priority. We are an equal opportunity employer and aim to attract and retain the best people without attention to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation.If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us. #J-18808-Ljbffr
Senior Pension Administrator employer: Aptia Group
Aptia is an excellent employer for a Data Compliance Consultant, offering a dynamic work culture that prioritises inclusivity and professional growth. With the flexibility of remote work and occasional travel to London, employees benefit from tailored training initiatives and the opportunity to collaborate with diverse teams, enhancing their expertise in data privacy and compliance within a supportive environment.
Contact Details:
Aptia Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Pension Administrator
✨Tip Number 1
Familiarise yourself with the latest UK pensions legislation and any recent changes. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in a rapidly evolving field.
✨Tip Number 2
Network with current or former employees of Aptia, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 3
Prepare to discuss specific examples of how you've handled complex pension calculations and client queries in the past. Being able to articulate your problem-solving skills will set you apart from other candidates.
✨Tip Number 4
Showcase your ability to improve processes by thinking of examples where you've identified inefficiencies and implemented solutions. This aligns with Aptia's focus on innovation and efficiency, making you a more attractive candidate.
We think you need these skills to ace Senior Pension Administrator
Complex Pension Calculations
Client Liaison
Defined Benefit (DB) Scheme Knowledge
UK Pensions Legislation
Analytical Skills
Problem-Solving Skills
Attention to Detail
Communication Skills
Process Improvement
Peer Review Expertise
Data Entry Accuracy
Project Management
Budget Monitoring
Professional Qualification (e.g. PMI)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in pension administration, particularly any complex calculations or client interactions. Use specific examples that demonstrate your expertise and align with the job requirements.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for the role and the company. Mention how your skills and experiences make you a perfect fit for Aptia, and express your enthusiasm for contributing to their mission of simplifying pensions.
Highlight Relevant Qualifications:If you have any professional qualifications related to pensions, such as PMI, be sure to mention them prominently. This will show that you are serious about your career in this field and have the necessary credentials.
Proofread Your Application:Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial in a role that involves complex calculations and client communications.
How to prepare for a job interview at Aptia Group
✨Know Your Pensions Legislation
Make sure you brush up on your knowledge of UK pensions legislation. Being able to discuss recent changes and their implications will show that you're not only knowledgeable but also proactive in staying updated.
✨Demonstrate Your Communication Skills
Since the role involves liaising with clients and scheme members, practice articulating complex pension concepts clearly and concisely. Prepare examples of how you've successfully communicated with clients in the past.
✨Showcase Your Analytical Skills
Be ready to discuss specific instances where you've analysed and improved processes. Highlight your problem-solving abilities, especially in relation to complex pension calculations and peer reviews.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as dealing with errors or client complaints. Think through your approach to these scenarios and be prepared to explain your reasoning.
