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- Tasks: Lead client relationships and develop strategic solutions in the pensions landscape.
- Company: Join Aptia Group, a leader in pension consultancy with a focus on diversity.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for career growth.
- Why this job: Make a real impact in the pensions sector while mentoring and leading teams.
- Qualifications: Deep knowledge of UK pensions and proven experience in client management.
- Other info: A supportive workplace that values diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
We have a unique opportunity for a Senior Consultant Client Director who will be responsible for the strategic commercial development and operational leadership of client relationships and service solutions. You will represent administration services but will also serve as a senior advisor, utilising your deep understanding of the pensions landscape to offer strategic solutions to clients and trustees around relevant schemes. This is a visible leadership role within the Leatherhead Portfolio, deputising for the Portfolio Owner and playing a key role in the commercial and operational success of the division. This role is a hybrid position where you will work from the Aptia office in Leatherhead as well as from your home address.
What you’ll be doing:
- Strategic commercial development and operational leadership of client relationships and service solutions for an agreed portfolio of large clients.
- Provide consulting and advisory services to clients and trustees around the UK pensions landscape and appropriate service options for their schemes.
- Oversee day-to-day client and operational activities of such accounts, based on an agreed set of KPIs.
- Understand and meet client needs effectively, managing risks and adhering to procedures.
- Lead the growth of the portfolio of clients’ revenue and contribution lines aligned with internal targets set by the Client Portfolio Leader.
- Operate as a commercial lead for clients, implementing creative financial and contractual constructs as appropriate.
- Ensure client retention and avoidance of attrition.
- Ensure clients remain referenceable and client satisfaction against service parameters improves year on year.
- Lead and manage team(s) efficiently and cost-effectively, maintaining quality service at fees that are competitive within the pensions market.
- Ensure that the quality of service provided to stakeholders is continuously high and improves year on year.
- Manage costs and provide necessary financial information for business and audits.
- Encourage mentorship and the continuous development of direct team, supporting career progression where possible.
What we’re looking for:
- Deep UK pensions knowledge across DC, DB, and Master Trust schemes, with strong regulatory insight.
- Proven experience in pensions management, supporting both employers and trustees.
- Hands-on operational delivery and administration expertise.
- Strong track record in leading high-profile client accounts and driving business development.
- Skilled in consultative selling and crafting innovative client deals.
- Experience managing and collaborating with offshore teams is desirable, as is actuarial knowledge or experience.
If you are interested in this role, we’d love to hear from you. Please click apply to submit your CV. Aptia is committed to celebrating the diversity of its employees and is proud to be an Equal Opportunities employer. We strive to create a workplace where all colleagues feel they belong and are supported to succeed in their roles. If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to email us at Recruitment_UK@aptia-group.com.
Senior Consultant Client Director employer: Aptia Group
Contact Detail:
Aptia Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Consultant Client Director
✨Tip Number 1
Network like a pro! Reach out to your connections in the pensions industry and let them know you're on the lookout for opportunities. A friendly chat can lead to insider info or even a referral, which can give you a leg up in landing that Senior Consultant Client Director role.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of UK pensions schemes. Be ready to discuss how your experience aligns with the strategic commercial development and operational leadership aspects of the role. Show them you’re not just a fit, but the perfect fit!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the position. It keeps you fresh in their minds and shows your commitment to the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining Aptia Group and contributing to their success in the pensions landscape.
We think you need these skills to ace Senior Consultant Client Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Senior Consultant Client Director role. Highlight your experience in pensions management and client relationships, showcasing how you've led teams and driven business development.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your deep understanding of the UK pensions landscape and how you can provide strategic solutions to clients.
Showcase Your Leadership Skills: This role is all about leadership, so don’t hold back! Share examples of how you've successfully managed teams and client accounts, and how you've contributed to operational success in previous roles.
Apply Through Our Website: We want to hear from you! Make sure to apply through our website to ensure your application gets the attention it deserves. We’re excited to see what you bring to the table!
How to prepare for a job interview at Aptia Group
✨Know Your Pensions Inside Out
Make sure you brush up on your knowledge of the UK pensions landscape, especially around DC, DB, and Master Trust schemes. Be ready to discuss how your expertise can help clients and trustees navigate their options effectively.
✨Showcase Your Leadership Skills
As this role involves operational leadership, prepare examples that highlight your experience in managing teams and client accounts. Think about specific situations where you’ve driven success and how you can apply those skills at Aptia Group.
✨Demonstrate Your Consultative Selling Approach
Be prepared to discuss your experience with consultative selling and crafting innovative deals. Share examples of how you've successfully developed client relationships and met their needs while driving revenue growth.
✨Prepare for Hybrid Work Dynamics
Since this is a hybrid role, think about how you can effectively manage client relationships and team dynamics both in the office and remotely. Have a plan for how you’ll maintain communication and collaboration across different settings.