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- Tasks: Create engaging communications for pensions, using digital and offline channels.
- Company: Join a growing UK pensions business with a focus on innovation.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Why this job: Shape member experiences and make a real impact in the pensions sector.
- Qualifications: Experience in employee benefits communications and strong copywriting skills.
- Other info: Dynamic role with opportunities to influence best practices and drive change.
The predicted salary is between 36000 - 60000 £ per year.
As part of the continued growth of our UK pensions business, across both administration and consulting services, we are looking for a talented Communications Consultant to help deliver clear, engaging and insightful member communications that build trust, improve understanding, and strengthen client relationships. You will work with our clients, trustees, and internal pension administration and actuarial teams to design and deliver high-quality communication strategies and materials. You will play a key role in shaping how members experience their pension journeys — using both digital and offline channels to engage, inform and empower. This is an exciting opportunity to help embed a newly established, revenue‑generating communications function, working alongside the Communications Lead to influence best practice and drive innovation in pensions communications. This is a hybrid working role and can be aligned to any Aptia office across the UK.
Here’s what you’ll be doing:
- Lead the end‑to‑end delivery of content across digital, print and verbal channels — including newsletters, scheme updates, benefit statements, website copy, explainer guides and transactional notices.
- Act as a communication partner to pensions administration teams and Client Directors, developing tailored materials for specific schemes and member groups.
- Collaborate with Aptia’s brand and internal communications teams to align tone and style while maintaining the independence required for regulated communications.
- Build and maintain a library of templates, standards and best practice guidelines for member‑facing content.
- Work with the digital App team to ensure a cohesive approach to online member experiences and communication flows.
- Support onboarding and change projects, including scheme transitions, GMP rectification, dashboard preparation and regulatory updates.
- Track and analyse communication performance using engagement metrics, analytics and feedback, applying insights to drive continuous improvement.
- Ensure all materials are accessible, inclusive, jargon‑free and compliant with TPR/FCA expectations and relevant regulations.
- Manage relationships with external agencies, printers and content providers where needed.
- Represent Aptia in client meetings and steering groups focused on member communications.
What we’re looking for:
- Previous experience in employee benefits communications, with strong understanding of pensions and member needs.
- Excellent copywriting and editorial expertise — able to simplify complex concepts for different audiences and levels of financial literacy.
- Experience in digital communications, UX content strategy and multi‑channel engagement (web, video, portals, apps, webinars).
- Familiarity with communication compliance requirements in a pensions context.
- Ability to manage multiple clients, projects and external suppliers effectively.
- A commercial mindset and the desire to help grow a new and evolving service offering.
- Strong prioritisation skills and the ability to work at pace in a dynamic environment.
If this sounds like your ideal next role, please apply with a copy of your CV.
Communications Consultant - UK Pensions employer: Aptia Group
Contact Detail:
Aptia Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Communications Consultant - UK Pensions
✨Tip Number 1
Network like a pro! Reach out to your connections in the pensions and communications sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your skills! Create a portfolio that highlights your best work in communications, especially anything related to pensions. This could be case studies, writing samples, or even presentations. Having tangible evidence of your expertise can really set you apart.
✨Tip Number 3
Prepare for interviews by researching the company and its communication strategies. Think about how you can contribute to their goals and be ready to discuss your ideas. Tailoring your approach shows you’re genuinely interested and invested in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage with us directly. Let’s make your dream job a reality together!
We think you need these skills to ace Communications Consultant - UK Pensions
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Communications Consultant. Highlight your experience in employee benefits communications and any relevant projects that showcase your ability to simplify complex concepts for different audiences.
Showcase Your Copywriting Skills: Since excellent copywriting is key for this role, include examples of your work that demonstrate your editorial expertise. Whether it’s newsletters or website copy, let us see how you can engage and inform through your writing.
Highlight Digital Experience: We’re looking for someone with a strong background in digital communications. Mention any experience you have with UX content strategy and multi-channel engagement, as this will show us you can handle the diverse communication channels we use.
Keep It Jargon-Free: Remember, we want clear and accessible communication. Make sure your application materials are free from jargon and easy to understand. This will not only reflect your skills but also align with our goal of improving member understanding.
How to prepare for a job interview at Aptia Group
✨Know Your Pensions Inside Out
Make sure you brush up on your knowledge of pensions and employee benefits communications. Understand the key concepts and be ready to discuss how you can simplify complex ideas for different audiences. This will show that you're not just familiar with the subject but also passionate about it.
✨Showcase Your Copywriting Skills
Prepare examples of your previous work that highlight your copywriting and editorial expertise. Bring along samples of newsletters, scheme updates, or any other relevant materials you've created. This will give the interviewers a clear idea of your ability to engage and inform through written communication.
✨Demonstrate Digital Savvy
Since this role involves digital communications, be ready to discuss your experience with various digital channels. Talk about any UX content strategies you've implemented and how you've used analytics to improve engagement. Showing that you can navigate both digital and offline channels will set you apart.
✨Prepare for Scenario Questions
Think about potential scenarios you might face in the role, such as managing multiple clients or projects. Prepare to discuss how you would approach these situations, focusing on your prioritisation skills and ability to work at pace. This will demonstrate your readiness to thrive in a dynamic environment.
