Hybrid Renewals & Customer Success Advocate in Sheffield

Hybrid Renewals & Customer Success Advocate in Sheffield

Sheffield Full-Time 31500 - 38500 £ / year (est.) No working from home possible
Aptean

At a Glance

  • Tasks: Manage customer renewals and payment lifecycles while ensuring timely invoicing.
  • Company: Aptean, a dynamic company in Sheffield focused on customer success.
  • Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
  • Other info: Collaborative environment with a focus on customer value and satisfaction.
  • Why this job: Be the key contact for customers and drive efficiency with innovative AI tools.
  • Qualifications: Strong communication skills and experience in customer service or account management.

The predicted salary is between 31500 - 38500 £ per year.

Aptean in Sheffield is looking for a Client Advocate to own a defined portfolio of customers, managing renewals and payment lifecycles from quote to cash.

You’ll be the primary contact, ensuring renewals are on time and invoices accurate.

You will coordinate with Finance, Legal and Operations, frame customer value, and use AI tools to drive efficiency. Hybrid work: four days in the office and one day from home.

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Hybrid Renewals & Customer Success Advocate in Sheffield employer: Aptean

Aptean is an exceptional employer that champions innovation and collaboration, offering a remote working model that promotes work-life balance. With competitive benefits and a culture that encourages professional growth, employees are empowered to take ownership of their marketing strategies and drive impactful results in the UK and Ireland. Join us to be part of a dynamic team where your contributions directly influence success and revenue outcomes.

Aptean

Contact Details:

Aptean Recruitment Team

We think you need these skills to ace Hybrid Renewals & Customer Success Advocate in Sheffield

Communication Skills
Attention to Detail
Problem-Solving Skills
Time Management
Team Collaboration
Client Relationship Management
Analytical Skills