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- Tasks: Lead AI adoption and customer enablement across international markets.
- Company: Join Aptean, a dynamic SaaS company focused on innovation.
- Benefits: Competitive salary, diverse culture, and opportunities for growth.
- Why this job: Drive impactful AI solutions and engage with customers globally.
- Qualifications: Experience in B2B SaaS, strong presentation skills, and collaborative mindset.
- Other info: Be part of a diverse team committed to inclusion and success.
The predicted salary is between 72000 - 108000 ÂŁ per year.
Aptean is seeking a high-impact AI Solution Adoption & Customer Enablement leader to accelerate the successful rollout of Aptean’s AI capabilities across the international region. This role will drive customer awareness, sales readiness, and adoption outcomes, ensuring our AI value proposition is clearly articulated, confidently positioned, and consistently demonstrated across the customer lifecycle.
Working closely with Sales Leadership, Product Management, Marketing, and Customer Success, this role will be responsible for enabling field teams with compelling messaging, assets, and customer-facing programs that convert curiosity into pipeline, and pipeline into adoption and expansion.
Key Responsibilities- AI Go-To-Market Enablement (Sales Readiness)
- Equip sales teams with clear, repeatable messaging for Aptean AI capabilities (GenAI, assistants, automation, predictive insights).
- Create and maintain enablement content: pitch decks, talk tracks, discovery guides, demo scripts, objection handling, competitive positioning.
- Run regular enablement sessions for Account Managers, pre-sales, and leadership.
- Customer Awareness & Value Storytelling
- Lead customer-facing awareness programs: webinars, roadshows, executive briefings, “AI in Action” sessions.
- Translate AI capabilities into industry-specific business outcomes and measurable value.
- Develop use-case libraries and customer success stories aligned to International priorities.
- Adoption & Expansion Acceleration
- Partner with Customer Success and Professional Services to drive AI adoption programs post-sale.
- Identify adoption blockers and coordinate internal actions to remove friction.
- Support renewal and expansion motions by showcasing AI value delivered.
- Cross-Functional Execution & Feedback Loop
- Act as the “voice of the customer” back into Product teams to influence roadmap priorities and packaging.
- Align with Marketing on campaigns that build awareness and generate demand.
- Partner with pre-sales/solution consulting to ensure AI demos reflect real customer value and use cases.
- Executive Engagement & Internal Leadership
- Support strategic opportunities with executive-ready materials and customer presentations.
- Provide regular reporting on adoption progress, market feedback, and field effectiveness.
- Be a visible AI champion across the International organization.
- Increased AI-influenced Add-on pipeline and opportunity conversion rates.
- Increased AI-influenced X-Sell pipeline and opportunity conversion rates.
- Increased AI-influenced AIaaS pipeline and opportunity conversion rates.
- Increased SaaS conversion pipeline and opportunity conversion rates.
- Improved sales confidence and consistency in AI messaging (enablement completion + feedback scores).
- Higher AI feature adoption across existing customer base.
- Increased AI-related upsell/cross-sell revenue contribution.
- Growth in customer awareness engagement (webinars, workshops, briefings attended).
- Stronger customer proof points and references.
- Strong background in B2B SaaS / enterprise software enablement, product marketing, or GTM adoption.
- Comfortable presenting to customers, executives, and internal sales teams.
- Able to translate technical concepts into clear commercial outcomes.
- Experience building repeatable programs (not one-off activity).
- Highly collaborative, energetic, and execution-focused.
- AI/automation familiarity (GenAI positioning, AI assistants, analytics, workflow automation).
- Strong storytelling, enablement, and customer engagement skills.
- Sales process understanding (discovery → value case → demo → close → adoption).
- Strong stakeholder management across Sales, Product, Marketing, CS.
- International / multi-region experience preferred.
If you’re passionate about sales, thrive in a fast-paced environment, and are excited about the opportunity to drive growth within the SaaS software sector, we want to hear from you! Apply now to join our team at Aptean.
Aptean is committed to fostering a corporate culture where diversity, equity, and inclusion are central. "At Aptean, the diversity of our employees is our greatest strength. By embracing and understanding our differences, we maximize the success of our customers, our teams, and our company." – TVN Reddy
Head of AI Customer Value & Adoption (International) employer: Aptean
Contact Detail:
Aptean Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of AI Customer Value & Adoption (International)
✨Tip Number 1
Get to know the company inside out! Research Aptean's AI capabilities and their impact on customers. This will help you tailor your conversations and show that you're genuinely interested in how you can contribute to their success.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events where Aptean is present. Building relationships can give you insider insights and potentially a foot in the door.
✨Tip Number 3
Prepare for interviews by practising your storytelling skills. Be ready to share specific examples of how you've driven customer adoption and value in previous roles, especially in B2B SaaS environments.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. Plus, it shows your proactive attitude, which is key in sales!
We think you need these skills to ace Head of AI Customer Value & Adoption (International)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in AI solution adoption and customer enablement. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Storytelling Skills: Since this role involves translating technical concepts into clear business outcomes, use your application to demonstrate your storytelling abilities. Share examples of how you've effectively communicated complex ideas to customers or stakeholders in the past.
Highlight Collaboration Experience: This position requires working closely with various teams like Sales, Product, and Marketing. In your application, emphasise any collaborative projects you've been part of, especially those that led to successful outcomes in a B2B SaaS environment.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Aptean!
How to prepare for a job interview at Aptean
✨Know Your AI Stuff
Make sure you brush up on the latest trends in AI, especially around GenAI and automation. Be ready to discuss how these technologies can drive customer value and adoption, as this role is all about translating technical concepts into clear business outcomes.
✨Master the Messaging
Familiarise yourself with Aptean's AI capabilities and prepare to articulate their value proposition confidently. Think about how you would equip sales teams with compelling messaging and be ready to share your ideas on creating effective enablement content.
✨Showcase Your Storytelling Skills
This role requires strong storytelling abilities, so come prepared with examples of how you've successfully communicated complex ideas in the past. Think about how you can translate AI capabilities into industry-specific outcomes that resonate with customers.
✨Be a Team Player
Highlight your collaborative nature and experience working cross-functionally. Be ready to discuss how you've partnered with different teams, like Sales and Marketing, to drive awareness and adoption. Show them you're not just a lone wolf but someone who thrives in a team environment.