At a Glance
- Tasks: Lead the Lift Services team and manage service contracts for efficient operations.
- Company: Join a growing organisation in the lift engineering sector.
- Benefits: Enjoy a competitive salary, company car, 25 days leave plus your birthday off.
- Other info: Be part of a team that values safety and compliance.
- Why this job: Make a real impact in a dynamic environment with leadership opportunities.
- Qualifications: Experience in lift engineering and management is essential.
The predicted salary is between 45000 - 45000 £ per year.
Location: Medway
Salary: £65,000
Benefits: Company Car/ Car Allowance, 25 days annual leave + Birthday off
Due to growth, my client is looking for a Lift Services Manager to join their team based in Medway. This is an exciting opportunity for someone with a solid history in Lift Engineering and Management to join a growing organisation.
The Role
- Operational Leadership
- Lead the Service Department and ensure effective day-to-day operation and resourcing.
- Manage all service contracts and repair activities (planning, allocation, close-out).
- Own the out-of-hours/night-call rota; publish monthly and whenever changes occur.
- Maintain the Lift Shutdown/Out-of-Service board and ensure statuses are current.
- Provide timely updates on out-of-service lifts and progress.
- Escalate technical, safety, or commercial risks to the appropriate managers.
- Handle and resolve service/repair complaints; ensure root cause and corrective actions are communicated.
- Financial
- Raise POs; control materials and stock purchases.
- Track job costings and margins; review quote conversion and approve invoices within delegated authority.
- People, Safety
- Carry out site audits and van inspections with engineers.
- Ensure company stores are organised, labelled and stock-checked; verify that safety-critical parts are recorded in the repairs safety log and are serviceable.
- Ensure compliance with applicable regulations and standards (LOLER, PUWER, EAWR, BS/EN 81, company H).
- Raise NCR/CAPA where needed.
- Maintain controlled documents, forms and logs; support internal audits and management reviews.
- Maintain training/competence records and the qualifications matrix.
Lift Services Manager in Medway employer: APT Talent Solutions Ltd
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