At a Glance
- Tasks: Lead a team to ensure top-notch facilities management and compliance in the education sector.
- Company: Join a dynamic organisation focused on excellence in building maintenance and client relationships.
- Benefits: Enjoy a competitive salary, bonus scheme, 25 days holiday, and wellbeing support.
- Other info: Great opportunity for career growth in a supportive and innovative environment.
- Why this job: Make a real impact by driving improvements in safety, sustainability, and service quality.
- Qualifications: Leadership experience in facilities management and technical qualifications in engineering or building services.
The predicted salary is between 35000 - 44962 £ per year.
Role: Account Manager
Location: Euston
Hours of Work: Monday to Friday
What's on offer:
- Bonus Scheme
- Holiday Allowance 25 days plus bank holidays
- Sickness Scheme
- Pension enrolment after 3 months service
- Wellbeing 360
Job Description:
The Account Manager will spearhead the strategic and operational leadership of Hard FM services across the contract. With a focus on delivering excellent building maintenance, compliance, and lifecycle services, this role ensures that facilities run efficiently, safely, and in alignment with educational standards and contractual obligations.
Key Responsibilities
- Oversee all aspects of Hard FM services including mechanical, electrical, plumbing, HVAC, and building fabric maintenance
- Lead a team of technical and operational professionals, ensuring optimal workforce performance and development
- Ensure compliance with statutory and contractual obligations (e.g. SFG20, HTM, and DfE guidelines)
- Develop, monitor, and report on KPIs and SLAs
- Manage financial performance: budget control, forecasting, cost-saving initiatives
- Build and maintain strong client relationships, acting as the main point of contact for escalations and strategic discussions
- Drive continuous improvement initiatives with a focus on safety, sustainability, and service quality
- Oversee planned preventative maintenance (PPM) programs and reactive works delivery
- Lead on mobilisation and transition of new contracts when applicable
Skills & Experience
- Proven leadership experience in FM, preferably in the education sector
- Technical qualifications in engineering or building services (e.g. HNC/HND, NVQ Level 4+, or equivalent)
- Strong understanding of health & safety regulations, compliance standards, and asset lifecycle management
- Excellent financial acumen and contract management skills
- Strategic thinker with ability to lead multi-disciplinary teams
- Exceptional stakeholder management and communication abilities
- Familiarity with CAFM systems and industry best practices
Qualifications
- Degree or equivalent experience in Facilities Management, Engineering, or a related field
- IOSH / NEBOSH certification (preferred)
- Membership of a relevant professional body (e.g. BIFM, CIBSE)
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