Lift Services Manager

Lift Services Manager Location: Medway Salary: £65,000 Benefits: Company Car/ Car Allowance, 25 days annual leave + Birthday off Due to growth, my client are looking for a Lift Services Manager to join their team based in Medway. This is an exciting opportunity for someone with a solid history in Lift Engineering and Management to join a growing organisation. The Role Operational Leadership · Lead the Service Department and ensure effective day-to-day operation and resourcing. · Manage all service contracts and repair activities (planning, allocation, close-out). · Own the out-of-hours/night-call rota; publish monthly and whenever changes occur. · Maintain the Lift Shutdown/Out-of-Service board and ensure statuses are current. Customer provide timely updates on out-of-service lifts and progress. · Escalate technical, safety, or commercial risks to the appropriate managers. · Handle and resolve service/repair complaints; ensure root cause and corrective actions are communicated. Financial raise POs; control materials and stock purchases. · Track job costings and margins; review quote conversion and approve invoices within delegated authority. People, Safety carry out site audits and van inspections with engineers. · Ensure company stores are organised, labelled and stock-checked; verify that safety-critical parts are recorded in the repairs safety log and are serviceable. · Ensure compliance with applicable regulations and standards (LOLER, PUWER, EAWR, BS/EN 81, company H raise NCR/CAPA where needed. · Maintain controlled documents, forms and logs; support internal audits and management reviews. · Maintain training/competence records and the qualifications matrix. Reporting