Engineering Supervisor

Working Hours: 08:30-17:30, Monday to Friday

Annual Salary: £60,000

Location: Southbank

JOB SUMMARY

Reporting to the Residential Building Manager, the Engineering Supervisor leads the site-based engineers and hard-services contractors to ensure the operation, maintenance, and statutory compliance of all M&E and life-safety systems across the four residential buildings. The role owns day-to-day technical delivery (PPM, reactive works, certifications, records) and life-safety readiness, while partnering with the Front of House Manager and wider estate/commercial teams to minimise resident impact and maintain a premium environment. Material risks, service impacts, and budget variances are escalated to the Residential Building Manager; the Operations Manager is engaged on high-risk or strategic items as directed by the Residential Building Manager.

MAIN RESPONSIBILITIES

• Building Services and Technical Oversight
  • Manage the day-to-day performance, servicing, and testing of all building M&E, HVAC, lighting, life safety, access control, water systems, and critical infrastructure.
  • Respond promptly to plant alarms, system failures, and performance issues to minimise downtime and maintain resident comfort.
  • Maintain accurate engineering logs, asset registers, and compliance documentation across all buildings.
• Compliance and Health & Safety
  • Ensure full legislative and regulatory compliance in areas including but not limited to fire safety systems, water hygiene, electrical safety, pressure systems, lift safety, and HVAC.
  • Maintain accurate compliance records, certification schedules, and digital audit trails.
  • Plan and deliver PPM schedules in accordance with statutory and contractual obligations.
  • Support the delivery of site-wide risk assessments, including Fire Risk Assessments and Water Risk Assessments, and lead the implementation of remedial actions, updating the Residential Building Manager on progress.
• Contractor Management
  • Oversee all hard services contractors including M&E providers, lift engineers, fire alarm and sprinkler contractors, access control, BMS, and others.
  • Manage performance, escalate defects or non-compliance, and ensure contracts are delivering in line with agreed SLAs and KPIs.
  • Support procurement activity and contribute to contractor tenders and performance reviews, in coordination with the Residential Building Manager.
• Reactive and Planned Maintenance
  • Manage a live system of PPMs, statutory checks, and reactive maintenance across all residential buildings.
  • Ensure work orders are correctly prioritised, assigned, and completed within SLAs.
  • Oversee engineer workload and ensure appropriate call-out cover and escalation procedures are in place.
  • Lead or support root cause analysis following critical failures and implement preventative actions; report outcomes to the Residential Building Manager.
• Team Management
  • Line manages the site-based engineers, ensuring safe working practices, training compliance, and professional development.
  • Conduct regular 1:1s, toolbox talks, and performance appraisals.

PERSON SPECIFICATION

• Qualifications & Experience
  • Apprenticeship or higher qualification in electrical engineering or building services.
  • Health & Safety qualifications (IOSH, SSSTS, or NEBOSH) preferred.
  • Minimum 5 years' experience managing engineering or hard-services delivery in high-end residential or mixed-use environments.
  • Proven ability to lead in-house teams and external contractors, maintaining compliance and service excellence.
  • Strong working knowledge of statutory systems (L8, EICR, SFG20, LOLER, PUWER, building regulations).
  • Experience using CAFM systems and reactive maintenance systems, such as Yardi Maintenance IQ or RiskWise.
• Personal Attributes
  • Technically credible, safety-focused leader with strong problem-solving skills.
  • Calm, composed, and decisive under pressure.
  • Approachable and collaborative, fostering a positive team culture.
  • Committed to high standards, professional growth, and continuous improvement.