At a Glance
- Tasks: Lead the planning and delivery of new contract mobilisations in various sectors.
- Company: Dynamic company focused on innovative service management solutions.
- Benefits: Competitive salary up to £65,000 plus benefits and hybrid working options.
- Other info: Opportunity for career growth and development in a supportive environment.
- Why this job: Make a real impact by managing exciting projects and building strong client relationships.
- Qualifications: Experience in project management and contract setup within facilities management.
The predicted salary is between 65000 - 65000 € per year.
Location: Dartford/ client site / hybrid working
Hours of Work: Monday to Friday 8am to 5pm
Salary: Up to £65,000 + Benefits
Job Purpose
The Mobilisation Manager is responsible for the successful planning, coordination, and delivery of new contract mobilisations both residential and mobile services. This includes ensuring all operational, commercial, financial, Health and Safety, compliance, and resource requirements are in place for a smooth transition from contract award to handover to the operational delivery team.
Key Responsibilities
- Mobilisation Planning & Delivery
- In depth understanding of key contract elements.
- Lead end-to-end mobilisation of new maintenance contracts across Healthcare, Commercial and Education sector portfolios.
- Develop and manage detailed mobilisation plans using Monday system.
- Ensure all milestones are delivered on time, within budget, and to agreed standards.
- Coordinate contract handovers from bid/tender teams to operational delivery teams.
- Work with Engineering Manager to drive efficiencies across existing portfolio.
- Update asset and PPM schedules on contract renewals.
- Stakeholder Management
- Act as the primary point of contact for clients during mobilisation phase.
- Build strong working relationships with clients, subcontractors, and internal teams.
- Chair mobilisation meetings and provide regular progress updates both internally and client facing.
- Operational Setup
- Establish site operations, including staffing structures, rotas, and onboarding of engineers.
- Ensure supply chain partners and subcontractors are procured and onboarded.
- Oversee asset verification, surveys, and condition reports where required.
- Compliance & Governance
- Ensure all statutory and regulatory requirements are met (e.g. H&S, compliance documentation, risk assessments, method statements).
- Implement company policies and procedures across new contracts.
- Ensure MRI system is set up with efficient asset grouping to enable efficient operational delivery.
- Commercial & Financial Control
- Work with commercial teams to track mobilisation budgets and costs.
- Identify risks, variations, and opportunities during mobilisation.
- Support accurate forecasting and reporting.
- Work with finance department to determine and implement best financial contract setup for each contract.
- Systems & Processes
- Oversee setup of CAFM/helpdesk systems and reporting structures.
- Ensure asset data, PPM schedules, and SLAs/KPIs are correctly configured.
- Drive process standardisation and continuous improvement.
- People Management
- Support recruitment, onboarding, and training of operational teams.
- Ensure staff are competent, inducted, and compliant with company standards.
- Promote a strong health & safety culture.
Key Skills & Experience
- Proven experience in mobilisation, project management and contract setup within building maintenance / facilities management.
- Strong knowledge of UK compliance requirements (e.g. Health & Safety, statutory maintenance).
- Experience working with CAFM systems (e.g. MRI, Maximo, Planon, Planet).
- Excellent organisational and project management skills.
- Strong stakeholder and client management abilities.
- Commercial awareness and budget management experience.
- Ability to manage multiple projects simultaneously.
Qualifications
- Relevant Engineering or Building service qualification/ experience.
- Project management qualification (e.g. PRINCE2, APM) – desirable.
- IOSH / NEBOSH Health & Safety qualification – desirable.
Key Performance Indicators (KPIs)
- Successful on-time delivery of mobilisations.
- Client satisfaction during onboarding phase.
- Budget adherence.
- Compliance readiness at go-live.
- Smooth transition to operational teams with minimal disruption.
Additional Requirements
- Full UK driving licence.
- Willingness to travel to sites within the south east.
- Flexibility to meet project deadlines.
Locations
Manager - Service Management Office in Dartford, Kent employer: APT Talent Solutions Ltd
As a leading employer in Dartford, we pride ourselves on fostering a dynamic work culture that prioritises employee growth and development. Our hybrid working model offers flexibility, while our commitment to health and safety ensures a supportive environment for all staff. With competitive salaries and comprehensive benefits, we empower our team members to excel in their roles and contribute meaningfully to the success of our projects across various sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Manager - Service Management Office in Dartford, Kent
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their values and how they operate. This will help you tailor your responses and show that you're genuinely interested in the role and the company.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will help you articulate your experience and skills confidently when it counts.
✨Tip Number 4
Don't forget to apply through our website! We often have exclusive listings and updates that you won't find elsewhere. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Manager - Service Management Office in Dartford, Kent
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Mobilisation Manager role. Highlight your experience in project management and contract setup, especially within building maintenance or facilities management. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention specific experiences that demonstrate your ability to manage mobilisations and stakeholder relationships effectively.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to illustrate how you’ve successfully delivered projects on time and within budget. We love seeing quantifiable results!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at APT Talent Solutions Ltd
✨Know Your Mobilisation Inside Out
Make sure you have a solid grasp of the key elements of mobilisation management. Familiarise yourself with the specific requirements of the role, including compliance and operational setup. This will help you demonstrate your expertise and show that you're ready to hit the ground running.
✨Showcase Your Project Management Skills
Prepare examples from your past experiences where you've successfully managed projects or mobilisations. Highlight your ability to deliver on time and within budget, as well as how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Build Rapport with Stakeholders
Since stakeholder management is crucial for this role, think about how you can build strong relationships. Be ready to discuss how you've effectively communicated with clients and internal teams in the past. Show that you understand the importance of collaboration during the mobilisation phase.
✨Demonstrate Your Compliance Knowledge
Brush up on UK compliance requirements related to Health and Safety and statutory maintenance. Be prepared to discuss how you've ensured compliance in previous roles and how you would approach it in this position. This will show that you take governance seriously and are committed to maintaining high standards.
