Company Description
Apt Communications is a telecom solutions provider specializing in VoIP telephone systems, broadband, mobile, and business connectivity for organizations seeking reliable and cost-effective services. The company focuses on straightforward, hassle-free support with quick response times and seamless integration to keep businesses operating efficiently. Apt Communications builds long-term partnerships by helping clients reduce costs, enhance productivity, and stay connected through the latest telecom technologies. By offering an all-in-one service from a single provider, the company simplifies communications and streamlines operations. More information about Apt Communications and its services is available at www.apt-communications.co.uk.
Role Description
The Business Development Specialist is a full-time, on-site role based in Ringwood, responsible for driving growth and building client relationships in the telecom and connectivity sector. Day-to-day responsibilities include identifying and qualifying new business opportunities, generating leads through outbound and inbound channels, and conducting market research to understand customer needs and industry trends. The role involves presenting tailored solutions in VoIP, broadband, and business connectivity, preparing proposals, and managing the sales pipeline from initial contact through to contract negotiation and closing. The Specialist will collaborate with internal teams to ensure accurate solution design, support smooth onboarding for new clients, and maintain ongoing communication to strengthen customer satisfaction and retention. Regular reporting on performance metrics, competitor insights, and potential areas for expansion is also expected.
Qualifications
- Candidates should possess strong communication and customer service skills to build relationships, understand client needs, and provide clear, professional support.
- Candidates should possess lead generation and market research skills to identify opportunities, segment target markets, and gather insights that support sales strategies.
- Candidates should possess solid analytical skills to interpret data, evaluate performance, and recommend improvements to business development activities.
- Prior experience in B2B sales, account management, or business development, ideally within telecom, IT, or related technology services.
- Comfort working with CRM systems, sales tools, and basic productivity software (e.g., MS Office or equivalent).
- Ability to work independently, manage time effectively, and prioritize multiple opportunities and tasks.
- Strong negotiation and presentation skills, with a focus on ethical, consultative selling.
- Relevant education in business, marketing, communications, or a related field, or equivalent professional experience.
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