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For Companies At a Glance
- Tasks: Diagnose and repair scientific instruments while travelling across the UK and internationally.
- Company: Leading technology business in East Sussex with a focus on innovation.
- Benefits: Competitive salary, travel opportunities, and hands-on experience in engineering.
- Why this job: Combine your engineering skills with travel and customer interaction for a dynamic career.
- Qualifications: HNC/HND in Mechanical or Electrical Engineering and strong problem-solving abilities.
- Other info: Exciting role with excellent growth potential and diverse international experiences.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Location: Laughton, East Sussex
Travel: 50%+ UK and regular international
Work Hours: 37 hours/week
We\\\’re working with a leading technology business in East Sussex looking for a Service Engineer to join their Field Service team. This is a full-time, hands-on role focused on supporting, installing, and maintaining highly specialised scientific equipment used across the UK and internationally.
This is an excellent opportunity for someone with a mechanical or electrical engineering background who enjoys problem-solving, working with customers, and travelling as part of their job. Over 50% of the role involves travel across the UK and regularly overseas; EU, non EU, Russia, Far East, Middle East and USA. You must be able to travel freely to these countries.
Key Responsibilities
- Diagnose, repair, and service scientific instruments both on-site and in the field.
- Provide remote technical support via phone and email.
- Install Cryo Transfer systems and train customers in their use.
- Liaise with customers and internal teams to coordinate logistics and escalate issues.
- Promote service parts and maintenance contracts.
- Maintain detailed service records and support performance tracking.
- Occasionally support product testing and assembly.
Required Skills & Experience
- HNC/HND (or equivalent) in Mechanical or Electrical Engineering.
- Strong hands-on ability with tools, wiring, soldering, and diagnostics.
- Experience interpreting engineering and circuit diagrams.
- Comfortable using test equipment (multimeters, micrometers, etc.).
- Excellent customer communication and problem-solving skills.
- Full UK driving licence
- Valid passport required; Travel to EU, non EU, Russia, Far East, Middle East and USA. You must be able to travel freely to these countries.
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Service Engineer employer: Aprirose Real Estate Investment
Contact Detail:
Aprirose Real Estate Investment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field, attend industry events, and join relevant online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common questions related to service engineering. Think about your past experiences and how they relate to the role. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, be ready to discuss specific challenges you've faced in previous roles and how you overcame them. This will demonstrate your hands-on ability and customer communication skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your mechanical or electrical engineering background. We want to see how your skills match the role, so don’t be shy about showcasing your hands-on experience and problem-solving abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Service Engineer role and how your previous experiences have prepared you for this hands-on position. We love a bit of personality, so let it show!
Show Off Your Travel Readiness: Since this role involves a lot of travel, make sure to mention your flexibility and willingness to travel both within the UK and internationally. We need someone who’s ready to hit the road, so highlight any relevant travel experience!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Aprirose Real Estate Investment
✨Know Your Tech
Make sure you brush up on the specific scientific equipment you'll be working with. Familiarise yourself with common issues and solutions, as well as the tools you'll be using. This will not only help you answer technical questions but also show your passion for the role.
✨Show Off Your Problem-Solving Skills
Prepare examples of past experiences where you've successfully diagnosed and repaired equipment or solved customer issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them clear and impactful.
✨Customer Communication is Key
Since this role involves liaising with customers, practice how you would explain complex technical concepts in simple terms. Think about how you can demonstrate your excellent communication skills during the interview, perhaps by role-playing potential scenarios.
✨Be Ready to Discuss Travel
With over 50% of the role involving travel, be prepared to discuss your flexibility and willingness to travel internationally. Highlight any previous travel experiences related to work and how you managed logistics and time effectively.
