Expert Services Consultant

Expert Services Consultants and making our customers successful is at the forefront of everything that we do. We are our customer’s strategic advisor, coaching them to achieve their cost management goals. Our customers are looking to maximize the impact of their aPriori solution, so we provide expert guidance on best practices, advisement, and execution on technical and strategic items to increase throughput, and use-case specific insights to accelerate our customer’s time to value. We advise on the most important metrics. We cut costs, and we connect different parts of the organization through data.

Responsibilities:

• Develop multiple customer relationships to drive product adoption and results to achieve full business value of the solution.
• Handle the project management, scoping, and execution of technical and strategic aspects of the project, including solution configuration, user training, and usage mentoring, particularly in the sourcing use case.
• Understand strategic elements of the account to ensure solutions provided are supporting customer in reaching business objectives.
• Build and demonstrate expertise on the aPriori software to enhance the value the customer is getting out of the tool, with an emphasis on how customers in the procurement space can leverage aPriori data to drive their costs down.
• Awareness of aPriori software adoption and utilization trends, with a focus on driving renewals and capitalizing on expansion opportunities.
• Up to 20% travel can be expected.

Requirements:

• Excellent communication and facilitation skills, both internal and external.
• Technical knowledge of the product and in various manufacturing processes.
• Knowledge in Product Design, Manufacturing, Cost Management, Sourcing, Supplier Negotiation, and Design-To-Cost.
• Strong organization skills and the ability to balance multiple accounts.
• Comfort interacting and communicating with customer project sponsors, project team members, and individuals.
• Strong consulting skillset, ability to effectively respond to objectives and high-stress situations, and ability to guide the customer to the best supported solution.
• Exceptional communication skills, a strong consulting skillset, and a deep understanding of technology.

Education and Experience:

• BS or MS in Mechanical, Industrial, or Manufacturing Engineering.
• Recommended minimum experience is 3 years total technical experience.
• Engineering background preferred.
• Demonstrated success working on project teams with a record of high customer adoption and satisfaction.
• Experience with full procurement transformation, including sourcing, process development, organizational change, and business process review is highly desired.
• Experienced in supplier negotiations.

About aPriori:

Founded in 2003, aPriori is disrupting the industry’s status quo with groundbreaking work helping manufacturers digitally transform their businesses. Through our unique, patented, intellectual property, we enable manufacturers to accelerate product design, and bring products to markets faster while providing visibility to the sustainability of their design and manufacturing choices. Our impact is profound - our customers save millions of dollars each year, accelerate time to market, all while creating a better world for future generations. With a global presence, including North America, Europe, Asia, and India, we encourage an inclusive work environment and support employees’ growth through education, training, wellness, and other programs. As our greatest asset, employees’ contributions are acknowledged through monthly company-wide meetings, often with promotions and awards. We promote a positive work culture, employee-friendly policies, flexible work schedules, pub nights, and an additional day off each quarter known as “aPriori Day”. Interested in joining our team? We continue to build an organization of highly talented, self-motivated individuals. Our unique environment empowers employees to bring their best selves each day, asking, “How can I do better?” and then exceeding expectations. We work together towards a common goal. We nurture and celebrate each other’s successes. Employees embrace opportunities to build new skills as well as step into leadership positions where they are supported and mentored by the Senior Leadership team to grow into impactful individual contributor roles or to effectively manage teams. Innovation, adaptability, and a desire to increase your value are essential. If you possess these qualities, we want to hear from you!