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- Tasks: As a Service Engineer, you'll handle customer enquiries and provide top-notch service support.
- Company: Join a reputable company in Northampton known for its commitment to quality and customer satisfaction.
- Benefits: Enjoy a competitive salary of £30,000 - £40,000 plus benefits, with a Monday to Friday work schedule.
- Why this job: This role offers hands-on experience and the chance to work closely with diverse teams in a dynamic environment.
- Qualifications: You need 5 years' experience in mechanical/electrical systems and strong communication skills.
- Other info: Site visits may be required, so flexibility is key!
We are working with a reputable company based in Northampton (NN3) who require a Service Engineer. The position is a permanent role paying £30,000 - £40,000 per annum + Benefits (DOE).
Working Hours: Monday - Friday 8.00am - 4.30pm
Key Responsibilities:
- Handle customer sales enquiries
- Supply customers with service and parts support
- Manage warranty processing
- Work closely with all teams to ensure excellent customer service is provided at all times
- Conduct site visits when required
Key Requirements:
- Have a minimum of 5 years’ experience working on mechanical / electrical systems within a service environment
- Must have machine repairing experience both on site and in a workshop
- Experienced in using Microsoft IT applications
- Excellent communication skills are essential
- Have a keen eye for detail
- Must be able to create accurate job reports for work carried out
If you are interested in this position or would like further information, please apply with an updated CV.
Service Engineer employer: April Recruitment
Contact Detail:
April Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer
✨Tip Number 1
Familiarise yourself with the specific mechanical and electrical systems mentioned in the job description. This will not only help you during the interview but also demonstrate your proactive approach and genuine interest in the role.
✨Tip Number 2
Brush up on your customer service skills, as this role requires excellent communication and support for customers. Consider preparing examples of how you've successfully handled customer enquiries or resolved issues in the past.
✨Tip Number 3
Since the position involves creating accurate job reports, practice articulating your previous work experiences clearly and concisely. Being able to explain your process and results will showcase your attention to detail.
✨Tip Number 4
Network with current or former Service Engineers if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview preparation.
We think you need these skills to ace Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in mechanical and electrical systems. Emphasise your machine repairing skills and any specific projects that demonstrate your expertise in a service environment.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities and requirements listed in the job description. Use specific examples from your past work to illustrate how you meet these criteria, particularly your customer service skills and attention to detail.
Highlight Technical Skills: Since the role requires experience with Microsoft IT applications, be sure to mention your proficiency with these tools. If you have experience creating job reports, include this as well to showcase your ability to document work accurately.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at April Recruitment
✨Showcase Your Technical Expertise
Make sure to highlight your experience with mechanical and electrical systems during the interview. Be prepared to discuss specific projects or challenges you've faced in previous roles, as this will demonstrate your hands-on knowledge and problem-solving skills.
✨Emphasise Communication Skills
Since excellent communication is essential for this role, think of examples where you effectively communicated with customers or team members. This could include resolving customer issues or collaborating on projects, showcasing your ability to work well with others.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle real-life situations, such as managing warranty processing or conducting site visits. Practising your responses to these scenarios can help you articulate your thought process and decision-making skills.
✨Demonstrate Attention to Detail
Given the importance of creating accurate job reports, be ready to discuss how you ensure precision in your work. You might want to share methods you use to double-check your reports or any tools that help you maintain accuracy.
