An innovative, established technology manufacturer developing specialist high-performance systems for a range of global industrial and technology markets. Info about what the Export Operations & Administration Manager role entails Management role leading the Export & Sales Administration function, with responsibility for developing the team and ensuring customer orders, domestic and international shipments, service/repair activity and associated administration are handled accurately and efficiently. The role requires strong practical knowledge of export documentation, customs, export controls, licences and international shipping, alongside commercial awareness and the ability to work closely with Commercial, Production, Purchasing, Finance and Quality. It also has a strong customer-service focus, dealing with order and shipment queries, while taking ownership of export/compliance issues and ensuring they are followed through to resolution. Essential Requirements of the Export Operations & Administration Manager * Proven people management experience- experienced developing teams, performance management ideally within Export, International Trade, Sales Administration or a similar operational environment. * Good customer facing experience - including order processing, shipment queries and service levels. * Commercially aware - Strong stakeholder management skills across functions such as Commercial, Production, Purchasing, Finance and Quality. * Strong practical Export / International Trade experience, with sufficient technical depth to lead the function and support experienced coordinators. * Good working knowledge of export documentation, customs processes, export controls, licenses and international shipping requirements. * Strong ownership and follow through, with a track record of taking responsibility for issues and seeing them through to resolution, project delivery etc. Desirable Requirements of the Export Operations & Administration Manager * Experience leading admin & export teams in a manufacturing / high technical environment. Benefits * Discretionary company performance bonus * 27 days’ annual leave plus public holidays * Workplace pension with 5% employee and 5% employer contributions via salary sacrifice * Income protection cover * Life assurance / death-in-service benefit * Electric vehicle salary sacrifice scheme * Smart-casual working environment * Private healthcare cover *There is no visa sponsorship available for this role* If you feel you are suitable and interested in this role, APPLY NOW with an up to date CV. We also pay referral fees if you can suggest another suitable person that isn’t already known to us. April Quest Ltd acts as both an Employment Business and Employment Agency and complies with the Conduct of Employment Agencies and Employment Businesses Regulations Act 2003. We take your privacy seriously; our Privacy Policy can be viewed on our website
Export Operations & Administration Manager employer: April Quest
As a world leader in safety systems, this company offers an exceptional work environment for the Lead Manufacturing Engineer role, characterised by a commitment to innovation and continuous improvement. Employees benefit from a supportive culture that encourages professional growth through hands-on projects and the implementation of modern lean principles, alongside competitive benefits such as enhanced pension contributions, flexible working hours, and generous parental leave. Located in a dynamic manufacturing setting, this role provides unique opportunities to drive meaningful change and contribute to the development of cutting-edge safety solutions.
