Concierge in Stoke-on-Trent

Concierge in Stoke-on-Trent

Stoke-on-Trent Full-Time 14.4 - 17.6 £ / hour (est.) No working from home possible
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At a Glance

  • Tasks: Provide overnight support and ensure safety for residents in social housing.
  • Company: Join a dedicated social housing provider making a difference in the community.
  • Benefits: Earn £17.30/hour with potential for permanent placement and career growth.
  • Other info: Flexible hours with opportunities to travel across the region.
  • Why this job: Be a vital support for vulnerable adults and make a real impact in their lives.
  • Qualifications: Good communication skills and experience in a support environment required.

The predicted salary is between 14.4 - 17.6 £ per hour.

Apricus Resourcing are working with a Social Housing provider in relation to a Night Concierge Role with roles available in Stoke, Congleton & Macclesfield. Within your role you will provide a point of contact overnight and an on-site presence out of hours in their supported accommodation services ensuring the safety and security of the building tenants, residents and service users.

Key Duties for the role:

  • To be responsible for safeguarding service users out of hours through awareness of escalation of concern process, reporting concerns to relevant agencies.
  • To promote compliance and adherence with license agreement and Behaviour Management policy.
  • To be first contact for service users out of hours to signpost to appropriate support and act to manage or de-escalate incidents in a person-centred way to meet the needs of and ensure safety of individuals within the service in line with the Associations values.
  • To act as first point of contact for the on-call system ensuring clear and concise information is recorded and reported to the on-call manager or on-call cover for the service, or emergency services (where appropriate) in accordance with policies.
  • To carry out light cleaning duties in the absence of cleaning staff to maintain the cleanliness.

In order to be considered for the role you will need good communication skills to be able to respond to staff and Tenants, Residents and Service Users in a professional & responsible manner. You will be expected to travel across the region’s service to meet the requirement for the role. Applicants should be able to demonstrate how they would meet this requirement. You will also need to move around the building and provide waking cover overnight or at weekends. Finally, you will be required to show relevant experience of working in a support environment with vulnerable adults.

The role is paying £17.30/h and is based on a temp to perm basis - the role will be paying £28,150.85 for 40.25 hrs per week.

If you are interested and meet the person criteria please apply now or contact the office.

Concierge in Stoke-on-Trent employer: Apricus Resourcing Ltd

Apricus Resourcing is an exceptional employer, offering a supportive and dynamic work environment for Substance Misuse Workers in Yarnton, Oxford. With a strong focus on employee growth, competitive pay rates, and comprehensive benefits including a dedicated consultant and referral bonuses, we empower our staff to make a meaningful impact in the lives of service users while fostering a culture of collaboration and care.

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Contact Details:

Apricus Resourcing Ltd Recruitment Team

We think you need these skills to ace Concierge in Stoke-on-Trent

Communication Skills
Problem-Solving Skills
Adaptability
Attention to Detail
Teamwork
Organisational Skills
Time Management