At a Glance
- Tasks: Support customers in a digital-first call centre and maintain accurate records.
- Company: Apricus Resourcing Ltd, a dynamic company in Newport, Gwent.
- Benefits: Earn £16.50 per hour with a full-time schedule, Monday to Friday.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Join a team that values service user rights and embraces digital innovation.
- Qualifications: Enthusiasm for customer service and strong organisational skills.
The predicted salary is between 34320 - 34320 £ per year.
Apricus Resourcing Ltd is seeking an enthusiastic Full Time Customer Service Information Administration Receptionist Worker in Newport, Gwent. The role focuses on supporting access to services within an inbound call centre environment and adopting a digital-first approach.
The ideal candidate will work 35 hours per week, Monday to Friday, and will be responsible for maintaining accurate records, promoting service user rights, and assisting with digital initiatives.
Competitive pay of £16.50 per hour is offered.
Customer Service & Information Admin - Digital-First Support employer: Apricus Resourcing Ltd
Apricus Resourcing Ltd is an excellent employer that values its employees by offering a supportive work culture and competitive pay, ensuring a rewarding experience for those in the Customer Service & Information Admin role. Located in Newport, Gwent, the company promotes employee growth through ongoing training and development opportunities, while fostering a collaborative environment that embraces digital innovation and prioritises service user rights.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service & Information Admin - Digital-First Support
✨Tip Number 1
Get to know the company! Research Apricus Resourcing Ltd and their digital-first approach. This will help you tailor your conversation during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Apricus Resourcing Ltd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive job listings that you won’t find anywhere else.
We think you need these skills to ace Customer Service & Information Admin - Digital-First Support
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We want to see that you’re excited about helping others and supporting digital initiatives.
Tailor Your CV:Make sure your CV highlights relevant experience in customer service and administration. We love seeing how your skills match the role, so don’t be shy about showcasing your achievements!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of why you’d be a great fit for us.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Apricus Resourcing Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Service & Information Admin. Familiarise yourself with the digital-first approach and think about how you can contribute to maintaining accurate records and promoting service user rights.
✨Showcase Your Communication Skills
In a call centre environment, communication is key. Prepare examples of how you've effectively communicated with customers in the past. Be ready to demonstrate your ability to handle inquiries and resolve issues, as this will be crucial for the role.
✨Embrace Digital Tools
Since the role focuses on a digital-first approach, highlight your experience with digital tools and platforms. Be prepared to discuss any relevant software or systems you've used, and show enthusiasm for adopting new technologies to improve service delivery.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. Consider asking about the team dynamics, training opportunities, or how they measure success in the customer service department.
