At a Glance
- Tasks: Lead a new store, motivate your team, and create an amazing shopping experience.
- Company: Join the vibrant Apricot team at Touchwood Shopping Centre.
- Benefits: Competitive salary, full-time hours, and a chance to shape a new store.
- Other info: Opportunity for growth and a supportive work environment.
- Why this job: Be part of something exciting and make your mark in retail.
- Qualifications: Experience in retail management and a passion for fashion.
The predicted salary is between 31000 - 31000 £ per year.
We have an exciting opportunity to join our Apricot team! We’re looking for an enthusiastic and experienced Store Manager to lead our team at our exciting new store opening. As the leader of the store, you’ll play a key role in establishing the store from day one, building a strong and motivated team and creating an exceptional experience for every customer. You’ll be commercially focused, passionate about fashion and confident in leading by example to deliver strong sales and performance.
What you’ll be doing
- Taking overall responsibility for the performance and day-to-day running of the store
- Driving sales and maximising commercial opportunities
- Managing store KPIs, stock performance and taking action where needed
- Being a strong brand ambassador and representing Apricot positively to customers and the local community
- Identifying commercial opportunities within the local area
- Leading by example with a hands-on and collaborative approach
- Creating an exceptional customer experience and encouraging the team to deliver the same
- Recruiting, onboarding, motivating, coaching and developing your team
- Creating a positive, inclusive and supportive working environment
- Managing team performance and addressing issues appropriately
- Ensuring all necessary paperwork and administration is completed accurately and on time
- Minimising avoidable costs and risks within the store
- Maintaining high standards of store presentation in line with our visual merchandising guidelines and marketing campaigns
- Ensuring the store operates safely and taking responsibility for in-store health and safety
- Working closely with the Assistant Store Manager and wider Support Office team to achieve store objectives
What we’re looking for
- Previous Store Manager or senior retail management experience
- A strong track record of leading and developing teams
- Experience managing sales targets and KPIs
- Experience with recruitment and people management
- Strong commercial awareness and a results-focused approach
- Excellent customer service skills
- A passion for fashion and an interest in our brand
- Excellent communication and organisational skills
- A hands-on, proactive and collaborative approach
- The ability to multitask and work effectively in a fast-paced environment
- Flexibility and adaptability
- A willingness to learn and develop
Most importantly, you’ll be someone who leads by example, takes pride in their store and enjoys creating a positive environment where both customers and colleagues can thrive.
Why join us?
This is an exciting opportunity to be part of something new and help establish our store from the very beginning. You’ll have the opportunity to build your team, shape the store environment and make your mark as part of the Apricot family. If you need any adjustments during the recruitment or interview process, please let us know. We’re committed to making our recruitment process accessible and inclusive.
Potential Interview Dates: 6th October, 7th October, 16th October.
Retail Store Manager employer: Apricotonline
At Apricot, we pride ourselves on being an excellent employer, offering a vibrant work culture that values teamwork and personal growth. As a Retail Supervisor at our Meadowhall location, you'll enjoy flexible part-time hours, competitive pay, and numerous training opportunities to enhance your skills in the fashion retail industry. Join us to be part of a supportive team that is dedicated to delivering exceptional customer service while fostering your career development.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Store Manager
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Apricotonline, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Apricotonline!
We think you need these skills to ace Retail Store Manager
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Apricotonline, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Apricotonline and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Apricotonline that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Apricotonline
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
