At a Glance
- Tasks: Lead a team, manage stock, and ensure excellent customer service in a fashion retail environment.
- Company: Join the vibrant Apricot family in Cheltenham!
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Other info: Enjoy a supportive environment with training opportunities and career progression.
- Why this job: Be part of a dynamic team and make a real impact on customer experiences.
- Qualifications: Experience in team leadership and stock management, with a passion for fashion.
The predicted salary is between 28000 - 29000 £ per year.
LOCATION: Cheltenham
CONTRACT: Permanent, Part Time
HOURS: 35 hours p/w over 5 days (Thursday and Saturday Off)
PAY RATE: £13.48 - £14.03 p/h
We have an amazing opportunity to join our Apricot family in one of our retail stores! We are looking for a knowledgeable Retail Supervisor looking to make their next step within fashion retail. Working within the store senior team, you will possess strong product knowledge, provide excellent customer service, and have great attention to detail.
What we desire from our team:
- Team leading experience
- Stock management experience
- Learn company procedures
- Ensure all store KPI’s & targets are met
- Support to Assistant Manager and Manager
- Provide a great experience to every customer
- Keen to participate in all training opportunities
- Proactively integrate with all team members
- Maintain & understand product knowledge
- Embrace ownership of tasks
- Adhere to all operational practices and procedures, i.e. deliveries, health and safety standards, stock takes & replenishment.
- Maintain Shop floor Image
- Maintain excellent housekeeping standards throughout the store, including external and back of house/stockroom areas.
- Aware of sales targets and performance
How we imagine you:
- Customer service focused
- Interested in fashion
- Flexible & adaptable
- Team player
- Motivated
- Keen to learn new skills
- Multi-tasker
If you need any adjustments made during the recruitment and interview process do let us know. Join us and make a difference at the heart of Apricot's customer journey!
Retail Supervisor in Cheltenham employer: Apricotonline
At Apricot, we pride ourselves on being an excellent employer, offering a vibrant work culture that values teamwork and personal growth. As a Retail Supervisor at our Meadowhall location, you'll enjoy flexible part-time hours, competitive pay, and numerous training opportunities to enhance your skills in the fashion retail industry. Join us to be part of a supportive team that is dedicated to delivering exceptional customer service while fostering your career development.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Supervisor in Cheltenham
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Apricotonline, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Apricotonline!
We think you need these skills to ace Retail Supervisor in Cheltenham
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Apricotonline, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Apricotonline and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Apricotonline that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Apricotonline
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
