Online Marketplace Customer Experience Lead

Online Marketplace Customer Experience Lead

Full-Time No working from home possible
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Apricot is seeking an Online Customer Service Executive to join our London team. You will manage day-to-day customer service across our Marketplace channels, supporting order fulfilment and delivery with internal teams to ensure a seamless experience.

Working 35 hours over 5 days (Tuesday–Saturday) at our Moorgate Head Office, you will respond to inquiries via email, phone and social channels, resolve issues, and help improve customer satisfaction and processes across the marketplace and

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Online Marketplace Customer Experience Lead employer: Apricot

At Apricot, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and personal growth. Located in the beautiful city of Bath, our retail store provides a supportive environment where you can enhance your fashion knowledge and customer service skills while enjoying flexible part-time hours. Join us to be part of a passionate team dedicated to delivering outstanding experiences to our customers and fostering your career in fashion retail.

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Contact Details:

Apricot Recruitment Team