Technical Account Manager - UK Security eligibility required in London

Technical Account Manager – UK Security eligibility requiredJoin to apply for the Technical Account Manager – UK Security eligibility required role at Appvia

Date posted: 3 days ago. Be among the first 25 applicants.

Appvia is a cloud‐native consultancy and platform provider helping organisations build, secure and scale in the cloud, with offerings such as self‐service platforms, governance, cost optimisation and AI accelerators.

Location: London, UK (Hybrid – typically 1+ days in office per week).

Contract: Permanent, Full‐time.

Package: £100,000‐£120,000 + 30% bonus + 10% shares + benefits.

About the RoleThis is a senior, client‐facing engagement leadership role responsible for driving account success, delivery quality, and commercial growth across Appvia\’s high‐profile cloud transformation engagements.

You will own the relationship with one or more strategic accounts, working on projects from cloud migration and automation to platform engineering and AI enablement programmes, and will ensure that Appvia becomes a trusted, long‐term strategic partner.

It is a post‐sales role blending technical account leadership, delivery oversight, stakeholder engagement, and commercial ownership. You\’ll work closely with our CEO, Head of Cloud Solutions, Head of Solutions Engineering, and Practice Leaders.

Key RequirementsClient Relationship & Strategic Account Ownership

Act as the senior lead contact for the client account: establish, nurture, and deepen relationships at executive and senior stakeholder level.

Understand the client\’s business drivers, cloud strategy, pain points (cost, governance, developer productivity, time‐to‐market), and position Appvia\’s value accordingly.

Develop account growth plans: identify and prioritise new opportunities, coordinate with sales/pre‐sales, define proposals, and support contract negotiations.

Monitor account health: satisfaction metrics, retention, usage of our platform/services, referenceability.

Engagement & Delivery Oversight

Oversee the portfolio of projects/engagements within the account: ensure governance, resourcing, milestone adherence, risk/issue management, budget/margin tracking.

Provide technical oversight: ensure architectural integrity, alignment with cloud best‐practices, and quality of deliverables.

Collaborate with internal teams (engineering, architects, consulting, service delivery) to ensure capability and capacity.

Run customer workshops and educational sessions to help customers adopt platform engineering, AI, or data platforms.

Act as an escalation point for major delivery issues, guiding resolution and maintaining client confidence.

Translate technical delivery into business outcomes, using metrics to track value delivered.

Develop and present value‐case updates, account reviews, roadmap presentations to client leadership.

Identify new product/service offerings that match the client\’s next‐phase needs and help position them.

Lead internal lessons‐learned and continuous improvement initiatives.

Internal Collaboration & Leadership

Work cross‐functionally with sales/pre‐sales, product teams, consulting/engineering, finance, and marketing to ensure account growth and delivery success.

Mentor more junior engagement/delivery leads within the account(s).

Contribute to Appvia\’s thought leadership: client workshops, speaking at events, case‐study contribution.

About YouYou are a senior consultancy leader with a strong technical grounding, exceptional stakeholder presence, and proven experience developing and growing strategic technology accounts. You thrive in client‐facing roles where you can influence outcomes, lead complex programmes, and own the success of long‐term partnerships.

Proactive, \”get‐things‐done\” mindset, able to take ownership of client outcomes and drive through ambiguity.

Strategic thinker with execution focus, mapping business strategy to technical roadmap and delivery plan.

Customer‐centric orientation: prioritise client value, anticipate needs, build trust and long‐term partnerships.

Technical curiosity and continuous learner, staying ahead of cloud trends, platform engineering best practices, AI/data developments.

Collaborative style, influencing without direct authority, building shared ownership.

8+ years\’ experience in cloud consulting, technical delivery leadership, digital transformation or account ownership.

Strong understanding of cloud platforms (AWS, Azure), platform engineering, DevOps, governance, cost optimisation and developer enablement.

Proven success managing large/complex enterprise accounts or portfolios in a consultancy/professional services environment.

Experience leading multi‐stream technical engagements with accountability for delivery quality, forecasting, margin and commercial growth.

Confident communicating with leadership‐level stakeholders, articulating technical concepts in business terms and influencing decisions.

Skilled in building and executing account growth plans, identifying opportunities and supporting proposals or pre‐sales activity.

Strong leadership, communication and interpersonal skills, managing conflicting priorities.

Experience producing client case studies testimonials, interviews and value realisation reports to support sales and marketing campaigns.

Experience with regulatory, large‐scale, or highly complex environments (public sector, finance, insurance).

QualificationsCertification in relevant cloud technologies (AWS, Azure, GCP) at an expert/professional level is highly desirable, e.g.:

Microsoft Certified: Azure Solutions Architect Expert (AZ‐305)

AWS Solutions Architect Professional

Why Join Appvia?We are a self‐funded, London‐based startup solving real cloud challenges for some of the UK\’s most important institutions.

Benefits

Flexible working with core hours 10‐4 pm.

Hybrid working – only one compulsory office day per month.

25 days\’ holiday a year, plus bank holidays and an additional day off for your birthday.

Enhanced maternity and paternity to full pay.

Workplace Nursery Benefit.

Full private healthcare cover – partners and children covered 50%.

Death in Service.

Cycle to Work scheme.

Electric Car Scheme.

Pension plus a salary sacrifice option.

Employee Assistance Programme.

Free hygiene products in the London office.

Free therapy through AXA.

Access to the Headspace app.

Trained Mental Health First Aiders.

Learning budget £1,000 a year.

Your own MacBook Pro while you work at Appvia.

Dog‐friendly office – wear what makes you comfortable.

Free snacks, pool table & ping‐pong table.

Regular team socials, board game nights, industry meetups and more!

Equality and DiversityWe are a proud equal opportunities employer and actively encourage, respect, and recognise diversity of thought and background throughout the business. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity, or disability status.

Application ProcessThe interview process comprises four stages: discovery conversation with Talent Acquisition, general interview with Hiring Manager, technical interview with Head of Engineering, and culture & revenue focused interview with CEO.

Seniority LevelMid‐Senior level

Employment TypeFull‐time

Job FunctionConsulting, Engineering, and Information Technology

IndustriesSoftware Development, IT Services and IT Consulting, and IT System Custom Software Development

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