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- Tasks: Lead client relationships and drive success in cloud transformation projects.
- Company: Join Appvia, a dynamic cloud-native consultancy based in London.
- Benefits: Enjoy flexible working, generous holiday, and a ÂŁ1,000 learning budget.
- Why this job: Make a real impact in cloud technology while growing your career.
- Qualifications: 8+ years in cloud consulting with strong technical and leadership skills.
- Other info: Be part of a supportive, diverse team with fun office perks!
The predicted salary is between 80000 - 120000 ÂŁ per year.
Join to apply for the role at Appvia. Date posted: 3 days ago. Be among the first 25 applicants. Appvia is a cloud‑native consultancy and platform provider helping organisations build, secure and scale in the cloud, with offerings such as self‑service platforms, governance, cost optimisation and AI accelerators.
Location: London, UK (Hybrid – typically 1+ days in office per week).
Contract: Permanent, Full‑time.
Package: £100,000‑£120,000 + 30% bonus + 10% shares + benefits.
About the Role
This is a senior, client‑facing engagement leadership role responsible for driving account success, delivery quality, and commercial growth across Appvia’s high‑profile cloud transformation engagements. You will own the relationship with one or more strategic accounts, working on projects from cloud migration and automation to platform engineering and AI enablement programmes, and will ensure that Appvia becomes a trusted, long‑term strategic partner. It is a post‑sales role blending technical account leadership, delivery oversight, stakeholder engagement, and commercial ownership. You’ll work closely with our CEO, Head of Cloud Solutions, Head of Solutions Engineering, and Practice Leaders.
Key Requirements
- Client Relationship & Strategic Account Ownership
- Act as the senior lead contact for the client account: establish, nurture, and deepen relationships at executive and senior stakeholder level.
- Understand the client’s business drivers, cloud strategy, pain points (cost, governance, developer productivity, time‑to‑market), and position Appvia’s value accordingly.
- Develop account growth plans: identify and prioritise new opportunities, coordinate with sales/pre‑sales, define proposals, and support contract negotiations.
- Monitor account health: satisfaction metrics, retention, usage of our platform/services, referenceability.
- Engagement & Delivery Oversight
- Oversee the portfolio of projects/engagements within the account: ensure governance, resourcing, milestone adherence, risk/issue management, budget/margin tracking.
- Provide technical oversight: ensure architectural integrity, alignment with cloud best‑practices, and quality of deliverables.
- Collaborate with internal teams (engineering, architects, consulting, service delivery) to ensure capability and capacity.
- Run customer workshops and educational sessions to help customers adopt platform engineering, AI, or data platforms.
- Act as an escalation point for major delivery issues, guiding resolution and maintaining client confidence.
- Translate technical delivery into business outcomes, using metrics to track value delivered.
- Develop and present value‑case updates, account reviews, roadmap presentations to client leadership.
- Identify new product/service offerings that match the client’s next‑phase needs and help position them.
- Lead internal lessons‑learned and continuous improvement initiatives.
- Internal Collaboration & Leadership
- Work cross‑functionally with sales/pre‑sales, product teams, consulting/engineering, finance, and marketing to ensure account growth and delivery success.
- Mentor more junior engagement/delivery leads within the account(s).
- Contribute to Appvia’s thought leadership: client workshops, speaking at events, case‑study contribution.
About You
You are a senior consultancy leader with a strong technical grounding, exceptional stakeholder presence, and proven experience developing and growing strategic technology accounts. You thrive in client‑facing roles where you can influence outcomes, lead complex programmes, and own the success of long‑term partnerships. Proactive, “get‑things‑done” mindset, able to take ownership of client outcomes and drive through ambiguity. Strategic thinker with execution focus, mapping business strategy to technical roadmap and delivery plan. Customer‑centric orientation: prioritise client value, anticipate needs, build trust and long‑term partnerships. Technical curiosity and continuous learner, staying ahead of cloud trends, platform engineering best practices, AI/data developments. Collaborative style, influencing without direct authority, building shared ownership. 8+ years’ experience in cloud consulting, technical delivery leadership, digital transformation or account ownership. Strong understanding of cloud platforms (AWS, Azure), platform engineering, DevOps, governance, cost optimisation and developer enablement. Proven success managing large/complex enterprise accounts or portfolios in a consultancy/professional services environment. Experience leading multi‑stream technical engagements with accountability for delivery quality, forecasting, margin and commercial growth. Confident communicating with leadership‑level stakeholders, articulating technical concepts in business terms and influencing decisions. Skilled in building and executing account growth plans, identifying opportunities and supporting proposals or pre‑sales activity. Strong leadership, communication and interpersonal skills, managing conflicting priorities. Experience producing client case studies testimonials, interviews and value realisation reports to support sales and marketing campaigns. Experience with regulatory, large‑scale, or highly complex environments (public sector, finance, insurance).
Qualifications
Certification in relevant cloud technologies (AWS, Azure, GCP) at an expert/professional level is highly desirable, e.g.: Microsoft Certified: Azure Solutions Architect Expert (AZ‑305), AWS Solutions Architect Professional.
Why Join Appvia?
We are a self‑funded, London‑based startup solving real cloud challenges for some of the UK’s most important institutions.
Benefits
- Flexible working with core hours 10‑4 pm.
- Hybrid working – only one compulsory office day per month.
- 25 days’ holiday a year, plus bank holidays and an additional day off for your birthday.
- Enhanced maternity and paternity to full pay.
- Workplace Nursery Benefit.
- Full private healthcare cover – partners and children covered 50%.
- Death in Service.
- Cycle to Work scheme.
- Electric Car Scheme.
- Pension plus a salary sacrifice option.
- Employee Assistance Programme.
- Free hygiene products in the London office.
- Free therapy through AXA.
- Access to the Headspace app.
- Trained Mental Health First Aiders.
- Learning budget ÂŁ1,000 a year.
- Your own MacBook Pro while you work at Appvia.
- Dog‑friendly office – wear what makes you comfortable.
- Free snacks, pool table & ping‑pong table.
- Regular team socials, board game nights, industry meetups and more!
Equality and Diversity
We are a proud equal opportunities employer and actively encourage, respect, and recognise diversity of thought and background throughout the business. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity, or disability status.
Application Process
The interview process comprises four stages: discovery conversation with Talent Acquisition, general interview with Hiring Manager, technical interview with Head of Engineering, and culture & revenue focused interview with CEO.
Seniority Level: Mid‑Senior level
Employment Type: Full‑time
Job Function: Consulting, Engineering, and Information Technology
Industries: Software Development, IT Services and IT Consulting, and IT System Custom Software Development
Technical Account Manager - UK Security eligibility required in England employer: Appvia
Contact Detail:
Appvia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager - UK Security eligibility required in England
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Technical Account Manager role.
✨Tip Number 2
Prepare for those interviews by researching Appvia and its cloud solutions. We want to see you shine, so understand their offerings and think about how your experience aligns with their needs. Show them you’re the perfect fit!
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've driven account success and managed client relationships. We love hearing about real experiences that demonstrate your capabilities.
✨Tip Number 4
Don’t forget to follow up after your interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. We appreciate candidates who take that extra step to stay on our radar.
We think you need these skills to ace Technical Account Manager - UK Security eligibility required in England
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Technical Account Manager role. Highlight your experience in cloud consulting and client relationship management, as these are key to what we’re looking for at Appvia.
Showcase Your Technical Skills: Don’t forget to mention your technical expertise, especially with cloud platforms like AWS or Azure. We want to see how your skills align with our needs, so be specific about your certifications and relevant projects.
Demonstrate Your Client-Facing Experience: Since this role is all about building relationships, share examples of how you've successfully managed client accounts in the past. We love to see stories that show your ability to influence outcomes and drive success.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team at Appvia!
How to prepare for a job interview at Appvia
✨Know Your Cloud Stuff
Make sure you brush up on your knowledge of cloud platforms like AWS and Azure. Be ready to discuss how these technologies can drive business outcomes, as this role is all about translating technical delivery into value for clients.
✨Build Relationships Before the Interview
If possible, try to connect with current employees or even the hiring manager on LinkedIn. Understanding their culture and values can give you a leg up in the interview, showing that you're genuinely interested in becoming part of the team.
✨Prepare for Scenario Questions
Expect to be asked about past experiences where you've managed complex accounts or led technical engagements. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements effectively.
✨Show Your Strategic Thinking
This role requires a strategic mindset, so be prepared to discuss how you would develop account growth plans and identify new opportunities. Think about how you can align client needs with Appvia’s offerings and demonstrate your proactive approach.
