Operations & Sales Administrator
Location: Hybrid, London Office 1-2 days per week & remote
Hours: 4 or 5 days per week (part-time or full-time considered)
Salary: £30k FTE, plus benefits
Reporting to: Operations Manager / Managing Directors
About the Role
We are seeking a highly organised, proactive, and detail-oriented Operations & Sales Administrator to support the Operations Manager and MDs, enabling robust growth with clearly defined and managed processes.
This is a varied and pivotal role that requires someone who can confidently manage administrative tasks, coordinate activities across departments, maintain accurate records, and help ensure both operational and sales processes run efficiently and compliantly.
Full training will be provided on company-specific systems and processes. However, applicants should be confident using Microsoft Office applications, and capable of working independently while managing multiple priorities.
The successful candidate will be a self-starter who takes ownership of their work, uses initiative to solve problems, and actively contributes to the smooth running of the business.
Key Responsibilities
Operations Support
• Support the Operations Manager
• Maintain company records, databases, and operational documentation
• Prepare reports, spreadsheets, and internal communications
• Monitor workflows and assist with operational planning and scheduling
• Track actions and ensure deadlines are met
• Support operational projects and process improvement initiatives
• Identify opportunities to improve efficiency and streamline processes
• Assist with general office administration and ad hoc business support tasks
Sales Support
• Coordinate client/candidate communications and follow-ups
• Produce sales reports and assist with pipeline administration
• Support the team in delivering excellent customer service
Skills & Experience
Essential
• Strong proficiency in Microsoft Word, Excel, Outlook, and other Office applications
• Excellent organisational and administrative skills
• High level of attention to detail and accuracy
• Ability to manage multiple tasks and priorities effectively
• Strong written and verbal communication skills
• Ability to work independently and use initiative
• Professional and confident approach when dealing with colleagues and customers
• Strong problem-solving skills and a proactive mindset
Desirable
• Previous experience in an operations, sales administration, office administration, or coordinator role
• Experience using CRM systems
• Experience supporting multiple departments or teams
• Experience preparing reports and managing data
Personal Attributes
• Highly organised and detail-focused
• Takes ownership and responsibility for their work
• Proactive and able to anticipate business needs
• Builds positive working relationships across teams
• Positive, can-do attitude
• Thrives in a fast-paced environment
• Enjoys finding practical solutions and improving processes
What We Offer
• Full training and ongoing support
• A varied role with exposure to both Operations and Sales functions
• Opportunity to work closely with senior team members and contribute to business success
• Friendly and supportive working environment
• Opportunities for growth and development
How to Apply
Please submit your CV and a brief cover letter outlining your relevant experience and why you would be a great fit for this role.
We are looking for someone who can become a trusted support to both the Operations Manager and Sales Team—someone who is organised, dependable, proactive, and capable of managing responsibilities independently while helping drive the smooth running of the business.
