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- Tasks: Support the sales team by managing quotes, processing orders, and providing customer service.
- Company: Join a fast-growing manufacturer of optical network solutions in Bournemouth.
- Benefits: Friendly team environment, flexible working hours, and opportunities for growth.
- Why this job: Be part of a dynamic team making a real impact in a tech-driven industry.
- Qualifications: Experience in administration, strong attention to detail, and excellent communication skills.
- Other info: Opportunity to work in a supportive team with career advancement potential.
The predicted salary is between 30000 - 42000 £ per year.
Location: Bournemouth Town Centre, Dorset
Hours: 9am to 5pm, Monday – Friday
Approved Technology T/A ATGBICS is a manufacturer of optical network connectivity solutions including transceivers, Direct attach, Fibre patch and Breakout cables and NIC cards.
We are looking to recruit an inquisitive and technically minded Sales Support Administrator to join our fast-growing business. An administration background in computer hardware, engineering, aviation, manufacturing, warehousing/distribution or logistics would be beneficial.
The successful candidate will work alongside the sales team to support the sales process. This includes quoting clients, processing sales orders, supporting customer service requirements, answering the telephone, and directing calls.
We operate a friendly, supportive team of Bournemouth office-based staff with all other employees working remotely. This role offers a great opportunity for candidates who are excited by the prospect of contributing to the success and growth of our company.
The right candidate is a team player, used to using their initiative, demonstrates excellent attention to detail and an ability to work to deadlines. They possess a work ethic that supports our company mission; to service the individual needs of our clients through flexibility, efficiency, and exemplary customer service.
Main Responsibilities
- Preparation and management of quotations
- Order processing
- Answer and route inbound calls
- Customer Service support
- Communicate daily shipping and back-order status to customers
- Assist with customer returns
- Track inbound and outbound shipments to their destination
- Escalate courier issues as necessary
- Maintain customer record accuracy on internal systems
- Produce reports upon request
- Liaise and collaborate with other departments where required
- Warehouse work during high order volumes
Essential Skills and Competencies
- Excellent telephone manner
- Excellent analytical skills with high attention to detail
- Ability to follow detailed work instructions
- Ability to plan and prioritise your workload to meet deadlines
- Ability to multi-task
- Aptitude to retain information
- Able to work in a fast-paced environment maintaining a high level of accuracy
- Comfortable to work with IT systems and a variety of software packages including Microsoft Office
- A team player
- Comfortable working with a small team
If you would like to find out more, please contact Operations and Quality Manager, Alex Hutchins on 01202424518 or email alex.hutchins@atgbics.com.
Whatever your enquiry you can be sure we are on hand to respond promptly with flexible ways to contact us.
Email us via our online contact form. Please provide as much detail as possible and we will aim to get back to you within one working day. We are available during weekdays from 9am to 5pm. If you call outside of these hours please leave us a message and we will be in touch as soon as we can.
Sales Support Administrator in London employer: Approved Technology Limited
Contact Detail:
Approved Technology Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. The more connections we make, the better our chances of landing that Sales Support Administrator role.
✨Tip Number 2
Practice makes perfect! Prepare for interviews by role-playing common questions with a friend. We can even create mock scenarios related to sales support tasks to help us shine during the real deal.
✨Tip Number 3
Show off your skills! Bring along examples of your previous work or any relevant projects to discuss during interviews. This will demonstrate our attention to detail and ability to handle the responsibilities of the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Sales Support Administrator in London
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your excitement for the Sales Support Administrator role shine through. We want to see that you're genuinely interested in joining our team and contributing to our success!
Tailor Your Experience: Make sure to highlight any relevant experience you have in administration or customer service. We love seeing how your background aligns with what we do, so don’t be shy about showcasing your skills!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This will help us understand your qualifications quickly!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Approved Technology Limited
✨Know Your Stuff
Make sure you understand the products and services offered by the company. Familiarise yourself with optical network connectivity solutions, as this will show your genuine interest in the role and help you answer technical questions confidently.
✨Show Off Your Skills
Highlight your administration experience, especially in areas like order processing and customer service. Be ready to discuss specific examples where you've demonstrated attention to detail and your ability to work under pressure.
✨Practice Your Phone Etiquette
Since the role involves answering calls, practice your telephone manner. You want to come across as friendly and professional. Consider doing mock calls with a friend to get comfortable with handling inquiries.
✨Be a Team Player
Emphasise your ability to work collaboratively. Share examples of how you've successfully worked within a team in previous roles, and express your enthusiasm for contributing to a supportive work environment.
