Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the sales team by managing quotes, processing orders, and providing customer service.
- Company: Join a fast-growing manufacturer of optical network solutions in Bournemouth.
- Benefits: Friendly team environment, flexible working hours, and opportunities for growth.
- Other info: Opportunity to work in a supportive office while collaborating with remote teams.
- Why this job: Be part of a dynamic team making a real impact in a tech-driven industry.
- Qualifications: Strong attention to detail, excellent communication skills, and a team player attitude.
The predicted salary is between 25000 - 30000 £ per year.
Location: Bournemouth Town Centre, Dorset
Hours: 9am to 5pm, Monday – Friday
Approved Technology T/A ATGBICS is a manufacturer of optical network connectivity solutions including transceivers, Direct attach, Fibre patch and Breakout cables and NIC cards. We are looking to recruit an inquisitive and technically minded Sales Support Administrator to join our fast-growing business. An administration background in computer hardware, engineering, aviation, manufacturing, warehousing/distribution or logistics would be beneficial.
The successful candidate will work alongside the sales team to support the sales process. This includes quoting clients, processing sales orders, supporting customer service requirements, answering the telephone, and directing calls. We operate a friendly, supportive team of Bournemouth office-based staff with all other employees working remotely. This role offers a great opportunity for candidates who are excited by the prospect of contributing to the success and growth of our company.
The right candidate is a team player, used to using their initiative, demonstrates excellent attention to detail and an ability to work to deadlines. They possess a work ethic that supports our company mission; "to service the individual needs of our clients through flexibility, efficiency, and exemplary customer service."
Main Responsibilities
- Preparation and management of quotations
- Order processing
- Answer and route inbound calls
- Customer Service support
- Communicate daily shipping and back-order status to customers
- Assist with customer returns
- Track inbound and outbound shipments to their destination
- Escalate courier issues as necessary
- Maintain customer record accuracy on internal systems
- Produce reports upon request
- Liaise and collaborate with other departments where required
- Warehouse work during high order volumes
Essential Skills and Competencies
- Excellent telephone manner
- Excellent analytical skills with high attention to detail
- Ability to follow detailed work instructions
- Ability to plan and prioritise your workload to meet deadlines
- Ability to multi-task
- Aptitude to retain information
- Able to work in a fast-paced environment maintaining a high level of accuracy
- Comfortable to work with IT systems and a variety of software packages including Microsoft Office
- A team player
- Comfortable working with a small team
If you would like to find out more, please contact Operations and Quality Manager, Alex Hutchins on 01202424518 or email alex.hutchins@atgbics.com.
Whatever your enquiry you can be sure we are on hand to respond promptly with flexible ways to contact us. Email us via our online contact form. Please provide as much detail as possible and we will aim to get back to you within one working day. We are available during weekdays from 9am to 5pm. If you call outside of these hours please leave us a message and we will be in touch as soon as we can.
Sales Support Administrator in England employer: Approved Technology Limited
Contact Detail:
Approved Technology Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator in England
✨Tip Number 1
Get to know the company inside out! Research Approved Technology and their products. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your phone skills! Since you'll be handling calls, make sure you’re comfortable speaking clearly and confidently. Role-play with a friend to get the hang of it.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and boost your chances.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Approved Technology.
We think you need these skills to ace Sales Support Administrator in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Sales Support Administrator role. Highlight any relevant experience in administration, customer service, or technical support to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about joining our team and how your background aligns with our mission of exemplary customer service. Keep it friendly and professional!
Show Off Your Attention to Detail: In this role, attention to detail is key. Make sure your application is free from typos and errors. A polished application shows us you care about quality and accuracy, which is exactly what we’re looking for!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at Approved Technology Limited
✨Know Your Stuff
Make sure you understand the products and services offered by the company, especially their optical network connectivity solutions. Familiarise yourself with terms like transceivers and fibre patch cables, as this will show your technical aptitude and genuine interest in the role.
✨Showcase Your Skills
Prepare examples from your past experiences that highlight your attention to detail, ability to multi-task, and customer service skills. Think of specific situations where you successfully managed orders or resolved customer issues, as these will resonate well with the interviewers.
✨Practice Your Phone Etiquette
Since you'll be handling inbound calls, practice your telephone manner. Conduct mock calls with a friend to ensure you sound friendly and professional. This will help you feel more confident during the actual interview when discussing how you would handle customer interactions.
✨Be a Team Player
Emphasise your ability to work collaboratively within a team. Share instances where you’ve worked closely with others to achieve a common goal, as this aligns perfectly with the company's supportive team environment. Highlighting your teamwork skills will show that you’re a great fit for their culture.