At a Glance
- Tasks: Support the sales team by managing quotes, processing orders, and providing customer service.
- Company: Join a fast-growing tech manufacturer in Bournemouth with a friendly team atmosphere.
- Benefits: Enjoy a supportive work environment with flexible hours and opportunities for growth.
- Other info: Work in a vibrant office while collaborating with remote team members.
- Why this job: Be part of a dynamic team making a real impact in the tech industry.
- Qualifications: Experience in administration or a related field is a plus; strong attention to detail required.
The predicted salary is between 26100 - 31900 £ per year.
Location: Bournemouth Town Centre, Dorset
Hours: 9am to 5pm, Monday – Friday
Approved Technology T/A ATGBICS is a manufacturer of optical network connectivity solutions including transceivers, Direct attach, Fibre patch and Breakout cables and NIC cards.
We are looking to recruit an inquisitive and technically minded Sales Support Administrator to join our fast-growing business. An administration background in computer hardware, engineering, aviation, manufacturing, warehousing/distribution or logistics would be beneficial.
The successful candidate will work alongside the sales team to support the sales process. This includes:
- Quoting clients
- Processing sales orders
- Supporting customer service requirements
- Answering the telephone and directing calls
We operate a friendly, supportive team of Bournemouth office-based staff with all other employees working remotely. This role offers a great opportunity for candidates who are excited by the prospect of contributing to the success and growth of our company.
The right candidate is a team player, used to using their initiative, demonstrates excellent attention to detail and an ability to work to deadlines. They possess a work ethic that supports our company mission; “to service the individual needs of our clients through flexibility, efficiency, and exemplary customer service.”
Main Responsibilities
- Preparation and management of quotations
- Order processing
- Answer and route inbound calls
- Customer Service support
- Communicate daily shipping and back-order status to customers
- Assist with customer returns
- Track inbound and outbound shipments to their destination
- Escalate courier issues as necessary
- Maintain customer record accuracy on internal systems
- Produce reports upon request
- Liaise and collaborate with other departments where required
- Warehouse work during high order volumes
Essential Skills and Competencies
- Excellent telephone manner
- Excellent analytical skills with high attention to detail
- Ability to follow detailed work instructions
- Ability to plan and prioritise your workload to meet deadlines
- Ability to multi-task
- Aptitude to retain information
- Able to work in a fast-paced environment maintaining a high level of accuracy
- Comfortable to work with IT systems and a variety of software packages including Microsoft Office
- A team player
- Comfortable working with a small team
If you would like to find out more, please contact Operations and Quality Manager, Alex Hutchins on 01202424518 or email alex.hutchins@atgbics.com.
Whatever your enquiry you can be sure we are on hand to respond promptly with flexible ways to contact us.
Email us via our online contact form. Please provide as much detail as possible and we will aim to get back to you within one working day. We are available during weekdays from 9am to 5pm. If you call outside of these hours please leave us a message and we will be in touch as soon as we can.
Sales Support Administrator employer: Approved Technology Limited
Approved Technology T/A ATGBICS is an excellent employer located in the vibrant Bournemouth Town Centre, offering a supportive and friendly work culture that values teamwork and initiative. Employees benefit from a flexible work environment, opportunities for personal growth, and the chance to contribute meaningfully to the company's success in the optical network connectivity sector. With a focus on exemplary customer service and a commitment to employee well-being, this role is perfect for those looking to thrive in a dynamic and fast-paced setting.
Contact Details:
Approved Technology Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Administrator
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Support Administrator at Approved Technology Limited, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Approved Technology Limited. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Support Administrator. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Support Administrator
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Approved Technology Limited:When writing your cover letter, make sure to tailor your message specifically for Approved Technology Limited. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Approved Technology Limited
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Approved Technology Limited that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Approved Technology Limited that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Approved Technology Limited’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
