The successful candidate will support the day-to-day administration of Approved Air, ensuring customer invoices are raised accurately and promptly, office processes run efficiently and information is maintained across our business systems.
You will work closely with our Office Manager, Managing Director, operational team and SSA Group Finance.
Key Responsibilities
Customer Invoicing
- Prepare, raise and issue customer invoices accurately and promptly.
- Ensure completed works are invoiced in accordance with customer purchase orders and agreed pricing.
- Maintain accurate invoicing records and trackers.
- Liaise with the engineering and operations teams to obtain information required for invoicing.
- Respond to customer invoice queries and coordinate with SSA Group Finance where necessary.
- Provide daily invoicing updates to the Managing Director.
- Support the preparation of invoicing information for monthly management meetings.
General Office Administration
- Manage incoming telephone calls and email enquiries.
- Maintain accurate customer and supplier records.
- Assist with general correspondence and documentation.
- Support the Office Manager with day-to-day administrative activities.
- Maintain electronic filing systems and company records.
- Assist with processing customer purchase orders and job documentation.
- Support engineers and management with administrative requests.
- Help maintain efficient communication between office staff, engineers and management.
Systems & Reporting
- Work with Oracle NetSuite, SSA's financial management platform.
- Maintain accurate information across internal business systems.
- Use Microsoft Excel, Outlook, Teams and SharePoint.
- Support administrative improvements and the integration of Approved Air into SSA.
- Provide accurate information to management and SSA Group Finance as requested.
Skills & Experience
- Previous experience in an office administration or invoicing role.
- Strong organisational and communication skills.
- Good working knowledge of Microsoft Office, particularly Excel and Outlook.
- High attention to detail and accuracy.
- Confident and professional telephone manner.
- Ability to work independently and manage priorities.
- Experience using Oracle NetSuite, Sage or similar business software.
- Experience raising customer invoices.
- Previous experience working in engineering, facilities management or technical services.
What We Offer
- Competitive salary, dependent on experience.
- Permanent employment within an established UK business.
- Opportunity to participate in SSA's employee ownership programme, subject to eligibility and scheme terms.
- Career development opportunities within a growing international group.
- Training and support, including Oracle NetSuite.
- Supportive and professional working environment.
- Opportunity to contribute to the continued success of Approved Air.
Join Our Team
We are looking for someone who is professional, organised and takes pride in delivering accurate work.
Approved Air Ltd – Part of Scientific Safety Alliance
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