At a Glance
- Tasks: Lead the vision for Product Experience across web and mobile, simplifying complex workflows.
- Company: Join a growing international business with a strong design foundation.
- Benefits: Competitive salary, 26 days paid time off, and remote work assistance.
- Other info: Collaborate cross-functionally and drive innovation in a fast-paced setting.
- Why this job: Make a real impact by transforming user experiences in a dynamic environment.
- Qualifications: Experience in leading UX redesigns and managing high-performing teams.
The predicted salary is between 80000 - 100000 £ per year.
We’re hiring a Head of Product Experience to own the Product Experience (PX) vision across ApprovalMax — building on a strong design foundation to drive coherence across web and mobile. Our customers manage complex, high-stakes financial workflows — and great Product Experience is how we turn that complexity into confidence. This is a permanent function leadership role focused on making complex AP workflows feel simple, intuitive, and fast. You’ll operate at the intersection of strategy and execution — setting direction while working closely with the Head of Design, Product Managers, and Solution Leads to bring it to life.
Why This Role Exists
- Strong design foundation in place, but no single owner of the overall PX strategy.
- Navigation, information architecture, and cross-product consistency need a dedicated leader to build on what the design team has established.
- Mobile improvements planned for H2 2026 — Product Experience vision must be coherent across web and mobile.
- Design team has built a strong component library and design system — this role adds the strategic layer on top.
What You’ll Do
- Define Product Experience Vision and Strategy
- Own the Product Experience vision across ApprovalMax — web and mobile.
- Establish PX principles and design standards for all product teams.
- Create a phased roadmap for platform redesign aligned with product and engineering priorities.
- Lead the Product Experience Update Programme
- Assess current UX and identify key friction points and inconsistencies.
- Drive redesign from discovery to delivery in partnership with product teams.
- Ensure alignment with the design system and evolve it where needed.
- Plan pragmatic, low-risk rollout of major PX improvements.
- Product Experience Quality Gate
- Ensure all product teams align with Product Experience standards and principles.
- Make key PX decisions and provide guidance and coaching.
- Build shared understanding of PX standards across Product and Engineering.
- AI-Assisted Product Experience Patterns
- Define PX patterns for AI-assisted workflows: contextual automation, predictive actions, smart suggestions, and user guidance.
- Establish principles around usability, trust, and explainability.
- Lead and Develop the Team
- Manage and mentor Design team and UX Research.
- Partner with Head of Product Design (who owns design craft and system).
- Build a culture of quality, iteration, and continuous improvement.
- Collaborate Cross-Functionally
- Work closely with Product, Engineering, Marketing, and PLG (product-led growth).
- Contribute to roadmap prioritisation where Product Experience changes impact delivery.
- Champion evidence-based design using research and data.
How You’ll Operate
This role works in two modes:
- Programme Leadership: Work with the Head of Design to bring strategic direction to current and future product experiences. Work with Product teams for delivery.
- Product Experience Authority: Work with the Head of Design to set Product Experience standards and principles. Quality gate across all programmes.
What We’re Looking For
Must-Have
- Led at least one full product experience or UX redesign in a SaaS environment.
- Experience with complex B2B or workflow-based products.
- Proven ability to lead and grow high-performing UX/design teams.
- Strong balance of strategic thinking and hands‑on execution.
- Solid grounding in UX research and applying insights to product decisions.
- Pragmatic collaborator across Design, Product, Engineering, and Marketing.
Nice-to-Have
- Experience in product‑led growth environments.
- Familiarity with FinTech, accounting, or approval workflows.
- Exposure to international SaaS scaling.
- Experience with AI‑assisted UX.
What Success Looks Like
Within 12 months:
- Product Experience across web and mobile feels consistent, intuitive, and modern.
- Complex workflows are significantly simpler and more guided.
- Product Experience standards are embedded across all product teams.
- The redesign is delivering measurable improvements.
- The UX team is operating at a high and consistent level.
This Role Is Not For You If
- You prefer hands‑on UI design over strategic leadership.
- You want to focus only on design craft rather than product‑wide experience strategy.
- You’re not comfortable driving alignment across multiple teams.
What we offer
- Growing international business with 10,000+ subscribers.
- Regular performance‑based compensation reviews.
- 26 days paid time off.
- 1 additional day off for your Birthday.
- Remote office assistance.
Head of Product Experience employer: ApprovalMax
At ApprovalMax, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. As the Head of Product Experience, you will lead a talented team in shaping the future of our product offerings, with ample opportunities for professional growth and development. Our commitment to employee well-being is reflected in our generous benefits package, including 26 days of paid time off and performance-based compensation reviews, all within a dynamic remote work environment that supports work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Product Experience
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Show us you’re genuinely interested in ApprovalMax and how you can enhance the Product Experience!
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with our vision for Product Experience. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Head of Product Experience
Some tips for your application 🫡
Show Your Passion for Product Experience:When you’re writing your application, let your enthusiasm for Product Experience shine through! We want to see how you can turn complex workflows into something intuitive and user-friendly. Share examples of your past experiences that align with our vision.
Tailor Your Application:Make sure to customise your application to reflect the specific requirements of the Head of Product Experience role. Highlight your experience in leading UX redesigns and working with cross-functional teams. We love seeing how your skills match what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on communicating your ideas effectively. This will help us understand your thought process and how you approach product challenges.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at ApprovalMax
✨Know the Product Inside Out
Before your interview, make sure you thoroughly understand ApprovalMax's product offerings. Familiarise yourself with their web and mobile interfaces, and think about how you would enhance the Product Experience. This will show your genuine interest and help you articulate your vision during the interview.
✨Prepare Your Vision for PX
As a candidate for Head of Product Experience, you should come prepared with a clear vision for the Product Experience strategy. Outline your ideas on how to simplify complex workflows and improve user experience. Be ready to discuss how you would implement these ideas in collaboration with design and product teams.
✨Showcase Your Leadership Style
This role requires strong leadership skills, so be prepared to share examples of how you've successfully led UX redesigns or managed high-performing teams in the past. Highlight your approach to mentoring and developing talent, as well as how you foster collaboration across different departments.
✨Discuss Evidence-Based Design
Since the role involves championing evidence-based design, come equipped with examples of how you've used research and data to inform product decisions. Discuss specific metrics or outcomes that resulted from your design choices, and how you plan to apply this approach at ApprovalMax.
