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- Tasks: Oversee communication between residents and project teams during refurbishment projects.
- Company: Join one of the UK's largest social housing contractors.
- Benefits: Competitive salary, yearly bonuses, and access to discounts.
- Other info: Permanent position based in Leicester with great career prospects.
- Why this job: Make a difference in residents' lives while working on impactful projects.
- Qualifications: Experience in customer service within housing or refurbishment sectors.
The predicted salary is between 33000 - 33000 £ per year.
Are you an experienced Customer Service professional with a background in the housing, refurbishments or retrofit sectors? Approach Personnel are proud to be partnered with one of the UK's largest social housing contractors, who are currently on the lookout for an experienced Resident Liaison Officer in refurbishment projects to join them on a permanent basis out of their Leicester office.
As a Resident Liaison Officer, you will be responsible for overseeing communication between residents, site teams and project managers, with regards to ongoing works.
What's in it for you?
- Basic Salary of up to £33,000 (D.O.E)
- Mileage
- Yearly bonus incentives
- Access to an online discounts portal
- Employee assistance program
Resident Liaison Officer in Leicester employer: Approach Personnel
Contact Detail:
Approach Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer in Leicester
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing and refurbishment sectors. We all know that sometimes it’s not just what you know, but who you know that can help you land that Resident Liaison Officer role.
✨Tip Number 2
Prepare for those interviews! Brush up on your customer service skills and be ready to discuss how you’ve handled resident communications in the past. We want to see you shine and show us why you’re the perfect fit for the team.
✨Tip Number 3
Don’t forget to follow up! After an interview, drop a quick thank-you email to express your appreciation. It shows your enthusiasm and keeps you fresh in their minds. We love seeing candidates who take that extra step!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. We’re here to help you every step of the way, so don’t hesitate to reach out if you have any questions.
We think you need these skills to ace Resident Liaison Officer in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and any relevant work in housing or refurbishments. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Resident Liaison Officer role. We love seeing genuine enthusiasm, so let your personality come through while keeping it professional.
Showcase Communication Skills: As a Resident Liaison Officer, communication is key. In your application, highlight examples of how you've effectively communicated with residents or teams in the past. We want to know how you handle tricky situations and keep everyone informed!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Approach Personnel
✨Know Your Stuff
Make sure you brush up on your knowledge of the housing, refurbishments, and retrofit sectors. Familiarise yourself with common challenges residents face during projects and think about how you can address these in your role as a Resident Liaison Officer.
✨Showcase Your Communication Skills
As a Resident Liaison Officer, communication is key. Prepare examples from your past experiences where you've successfully managed resident concerns or facilitated discussions between different parties. This will demonstrate your ability to handle the role effectively.
✨Understand the Company Culture
Research the social housing contractor you'll be interviewing with. Understanding their values and mission will help you align your answers with what they’re looking for. It also shows that you're genuinely interested in being part of their team.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about their current projects, team dynamics, or how they measure success in the Resident Liaison Officer role. It shows your enthusiasm and helps you gauge if the company is the right fit for you.