At a Glance
- Tasks: Support the Customer Service Manager in daily operations and team performance.
- Company: Join a growing regional specialist in social housing.
- Benefits: Earn up to £50,000, plus private medical insurance and paid travel.
- Other info: Opportunity for career growth in a supportive environment.
- Why this job: Make a difference in social housing while developing your leadership skills.
- Qualifications: Experience in team management and excellent customer service skills required.
The predicted salary is between 40000 - 50000 £ per year.
Are you an experienced customer service professional, with a background working for a social housing contractor?
Approach Personnel are proud to be partnered with a growing, regional specialist social housing contractor, who are currently looking to appoint an Assistant Customer Service Manager to join them on a permanent basis.
As an Assistant Customer Service Manager, you will be responsible for assisting the Customer Service Manager in the day to day operations of the CS team, monitoring performance and training new hires.
What's in it for you?
Basic salary up-to £50,000 (D.
E) Private medical insurance Life assurance scheme Employee assistance program Paid travel What are we looking for?
Experienced in managing a team, ideally within social housing/construction sector.
Excellent customer handling skills and managing resident expectations.
Strong ability to resolve disputes.
Strong knowledge of Social Housing regulations.
Willingness to travel to sites across the Midlands.
Key Responsibili...
