Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Oversee communication between residents and project teams during refurbishment projects.
- Company: Join one of the UK's largest social housing contractors.
- Benefits: Competitive salary, generous car allowance, yearly bonuses, and discounts.
- Other info: Permanent position with opportunities for career growth.
- Why this job: Make a difference in residents' lives while working on impactful projects.
- Qualifications: Experience in customer service within housing or refurbishment sectors.
The predicted salary is between 34000 - 34000 £ per year.
Are you an experienced Customer Service professional with a background in the housing, refurbishments or retrofit sectors? Approach Personnel is proud to partner with one of the UK's largest social housing contractors and has been looking for an experienced Resident Liaison Officer in refurbishment projects to join them on a permanent basis in the Camberley area.
As a Resident Liaison Officer, you will be responsible for overseeing communication between residents, site teams and project managers concerning ongoing works.
What's in it for you?
- Basic Salary of up to £34,000 (D.O.E)
- Generous car allowance
- Yearly bonus incentives
- Access to an online discounts portal, employee assistance program
Resident Liaison Officer - Housing in Surrey employer: Approach Personnel Ltd
Contact Detail:
Approach Personnel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer - Housing in Surrey
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing and refurbishment sectors. You never know who might have a lead on the perfect Resident Liaison Officer role.
✨Tip Number 2
Prepare for those interviews! Brush up on your customer service skills and be ready to discuss how you can effectively communicate between residents and project teams. Show them you’re the go-to person for smooth operations.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you fresh in their minds!
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Let’s get you that Resident Liaison Officer position!
We think you need these skills to ace Resident Liaison Officer - Housing in Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and any relevant work in housing or refurbishments. We want to see how your background aligns with the Resident Liaison Officer role, so don’t hold back on showcasing your skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your experience makes you the perfect fit. We love seeing genuine enthusiasm, so let your personality come through.
Showcase Communication Skills: As a Resident Liaison Officer, communication is key. In your application, highlight examples of how you've effectively communicated with residents or teams in the past. We want to know how you handle tricky situations and keep everyone informed!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get your journey started!
How to prepare for a job interview at Approach Personnel Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of the housing sector, especially around refurbishments and retrofits. Familiarise yourself with common challenges residents face during these projects, as well as how effective communication can help ease their concerns.
✨Showcase Your Customer Service Skills
As a Resident Liaison Officer, your customer service skills are crucial. Prepare examples from your past experiences where you've successfully resolved issues or improved resident satisfaction. This will demonstrate your ability to handle the role effectively.
✨Understand the Company Culture
Research the company’s values and mission. Understanding their approach to social housing will help you align your answers with what they’re looking for. It shows that you’re genuinely interested in being part of their team.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about their current projects, team dynamics, or how they measure success in the role. It shows your enthusiasm and helps you gauge if the company is the right fit for you.