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- Tasks: Manage sales activities and ensure targets are met through effective communication and negotiation.
- Company: Join a 5* housing developer known for quality and customer satisfaction.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a team that values customer experience and collaboration across departments.
- Qualifications: Strong communication skills and a good grasp of Microsoft Office; sales experience is a plus.
- Other info: A full UK Driving Licence is required for this role.
Approach Personnel are working in partnership with a 5* housing developer, who are looking to recruit a passionate Sales Advisor. The purpose of the role is to ensure sales targets are met through negotiation and selling of plots ensuring all aspects of the sale are in conformity with the standards as set by the New Homes Quality Code.
The role will include:
- Manage the sales activities for allocated developments, including lead management, customer appointments, reservations, sales transactions, legal completions and the sale of finishing touches, to ensure achievement of sales targets.
- Manage communication and administration associated with sales transactions, including liaising with Solicitors, Estate Agents and New Homes Mortgage Advisers to ensure exchange takes place in 42 days, required documentation is provided and the home sale is audit compliant.
- Update and maintain the Customer Relationship Management (CRM) system to log the customer journey and facilitate timely and accurate management information.
- Communicate with customers to ensure the pre-move and after-sales pledge is adhered to, enhancing the customer experience.
- Work cohesively with other departments across the Operating Company such as Construction, Commercial and Legal to ensure achievement of completion targets and timely updates relating to plot progress.
- Maintain the customer hub and show homes on the development in line with brand and company standards.
- Comply with the Group Health, Safety and Environment Policy and ensure compliance of prospective buyers during site visits and pre-sale and new home demonstrations to minimise incidents and accidents.
What experience, qualifications and skills are we looking for?
- Excellent communication skills, both written and verbal.
- A good understanding of Microsoft Package, including Excel and Word.
- Experience within a similar role in new homes sales/estate agency or delivering sales in a service environment is advantageous.
- Commercially astute with a good understanding of the market and competitors.
- Able to build relationships across functions, internally and externally.
- Full UK Driving Licence is required.
Sales Advisor employer: Approach Personnel Ltd
Contact Detail:
Approach Personnel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Familiarise yourself with the New Homes Quality Code and the specific requirements of the role. Understanding these standards will not only help you in interviews but also demonstrate your commitment to quality and compliance in sales.
✨Tip Number 2
Network with professionals in the new homes sales industry. Attend local property events or join relevant online forums to connect with others in the field. This can provide valuable insights and potentially lead to referrals for job opportunities.
✨Tip Number 3
Brush up on your CRM skills, as managing customer relationships is crucial for this role. Familiarity with popular CRM systems can set you apart from other candidates and show that you're ready to hit the ground running.
✨Tip Number 4
Prepare to discuss your experience in sales and how you've met targets in previous roles. Be ready to share specific examples that highlight your negotiation skills and ability to build relationships, as these are key components of the Sales Advisor position.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, particularly in new homes or estate agency roles. Emphasise your communication skills and any achievements that demonstrate your ability to meet sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and your understanding of the housing market. Mention specific examples of how you've successfully managed sales activities or built relationships with clients in previous roles.
Highlight Relevant Skills: In your application, clearly outline your proficiency in Microsoft Office, especially Excel and Word. If you have experience with CRM systems, be sure to mention it as this is crucial for the role.
Showcase Your Understanding of Compliance: Demonstrate your knowledge of compliance standards, such as the New Homes Quality Code, in your application. This will show that you understand the importance of adhering to regulations in the sales process.
How to prepare for a job interview at Approach Personnel Ltd
✨Showcase Your Communication Skills
As a Sales Advisor, excellent communication is key. Be prepared to demonstrate your verbal and written skills during the interview. You might be asked to role-play a sales scenario, so practice articulating your thoughts clearly and confidently.
✨Know the Market
Familiarise yourself with the current housing market in Leicestershire. Research competitors and trends in new homes sales. This knowledge will not only impress the interviewers but also show that you are commercially astute and genuinely interested in the role.
✨Highlight Your CRM Experience
Since maintaining a Customer Relationship Management system is part of the job, be ready to discuss any experience you have with CRM software. If you’ve used specific systems before, mention them and explain how you utilised them to enhance customer interactions.
✨Demonstrate Teamwork Abilities
The role requires collaboration with various departments. Prepare examples from your past experiences where you successfully worked with others to achieve a common goal. This will illustrate your ability to build relationships across functions, which is crucial for this position.
