At a Glance
- Tasks: Engage with residents, deliver information, and coordinate access for contractors in the community.
- Company: Join a dynamic team focused on community support and fire safety.
- Benefits: Flexible hours, hands-on experience, and the chance to make a difference.
- Other info: Great opportunity for personal growth and community impact.
- Why this job: Be the voice of the community while working outdoors and meeting new people.
- Qualifications: Strong communication skills and a full UK driving licence are essential.
The predicted salary is between 25000 - 30000 £ per year.
Are you a confident communicator who enjoys being out and about rather than stuck behind a desk? Approach Personnel are recruiting a Resident Liaison Officer for a temporary position supporting fire protection works across Leeds. This is a fully field-based role; you’ll spend around 95% of your time out in the community, visiting residents, delivering information and arranging access for contractors. A full UK driving licence and your own vehicle are mandatory, as you’ll be covering a 15-mile radius around Leeds city centre.
THE ROLE
You’ll act as the key point of contact between the project team and local residents, ensuring people are informed, heard and supported throughout the works.
WHAT YOU’LL BE DOING
- Visiting residents door-to-door to explain upcoming fire protection works
- Delivering letters, notices and appointment cards to properties
- Collecting resident feedback, concerns and access preferences
- Booking and confirming appointments for surveys and contractor visits
- Logging all resident interactions and reporting back to the project team
WHAT WE’RE LOOKING FOR
- Strong communication skills
- Confident and professional face-to-face
- Experience in customer service, housing, or community engagement (desirable)
- Ability to handle difficult conversations calmly and professionally
- Good organisation skills
RLOLEEDS employer: Approach Personnel Ltd
At Approach Personnel, we pride ourselves on fostering a dynamic and supportive work environment where our employees can thrive. As a Resident Liaison Officer in Leeds, you'll enjoy the flexibility of a field-based role that allows you to engage directly with the community, while also benefiting from opportunities for professional growth and development. Our commitment to employee well-being and a collaborative culture makes us an excellent employer for those seeking meaningful and rewarding work.
