Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage communication between residents and project teams on exciting refurbishment projects.
- Company: Leading social housing contractor in Northampton with a strong community focus.
- Benefits: Competitive salary up to £33,000 plus additional perks.
- Why this job: Make a real difference in residents' lives while working on impactful projects.
- Qualifications: Strong customer service skills and experience in occupied housing environments.
- Other info: Join a supportive team dedicated to improving community living.
The predicted salary is between 19800 - 46200 £ per year.
A leading social housing contractor in Northampton is seeking an experienced Resident Liaison Officer to manage communication between residents and project teams on refurbishment projects.
Responsibilities include:
- Providing updates to residents
- Conducting pre-start visits to explain works
- Organising meetings
Ideal candidates will have a strong customer service background and experience in occupied housing environments. A competitive salary of up to £33,000, along with additional benefits, is offered.
Resident Liaison: Housing Refurbishment & Care in Northampton employer: Approach Personnel Ltd
Contact Detail:
Approach Personnel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison: Housing Refurbishment & Care in Northampton
✨Tip Number 1
Get to know the company inside out! Research their recent projects and values. This way, when you chat with them, you can show that you're genuinely interested and ready to be part of their team.
✨Tip Number 2
Practice your communication skills! As a Resident Liaison Officer, you'll need to keep residents in the loop. Try role-playing scenarios with friends or family to get comfortable explaining complex information clearly.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the company culture and what they look for in candidates, which can really help you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Resident Liaison: Housing Refurbishment & Care in Northampton
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've successfully managed communication and built relationships with residents in the past.
Tailor Your Application: Don’t just send a generic CV! Take the time to tailor your application to the Resident Liaison role. Mention specific experiences that relate to managing communication on refurbishment projects.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences shine through without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Approach Personnel Ltd
✨Know Your Stuff
Make sure you understand the role of a Resident Liaison Officer inside out. Familiarise yourself with the specific responsibilities mentioned in the job description, like managing communication and conducting pre-start visits. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since a strong customer service background is essential for this role, prepare examples from your past experiences where you've successfully managed resident concerns or improved communication. Be ready to discuss how you handle difficult situations and ensure residents feel valued and informed.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about their refurbishment projects and how they engage with residents. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member to practice your responses. Focus on articulating your thoughts clearly and maintaining a positive tone. This will help you feel more relaxed and confident during the actual interview.