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- Tasks: Oversee communication between residents and project teams during refurbishment projects.
- Company: Join one of the UK's largest social housing contractors.
- Benefits: Competitive salary, generous car allowance, yearly bonuses, and employee discounts.
- Other info: Permanent position with opportunities for growth in a supportive environment.
- Why this job: Make a difference in your community while developing your career in housing.
- Qualifications: Experience in customer service within housing or refurbishment sectors.
The predicted salary is between 35000 - 35000 £ per year.
Are you an experienced Customer Service professional with a background in the housing, refurbishments or retrofit sectors? Approach Personnel are proud to be partnered with one of the UK s largest social housing contractors, who are currently looking for an experienced Resident Liaison Officer in refurbishment projects to join them on a permanent basis to work around the Basingstoke area.
As a Resident Liaison Officer, you will be responsible for overseeing communication between residents, site teams and project managers, with regards to ongoing works.
What’s in it for you?
- Basic Salary of up to 35,000 (D.O.E)
- Generous car Allowance
- Yearly bonus incentives
- Access to an online discounts portal, employee assistance program
Resident Liaison Officer - Housing in Hampshire employer: Approach Personnel Ltd
Contact Detail:
Approach Personnel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer - Housing in Hampshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing and refurbishment sectors. We all know that sometimes it’s not just what you know, but who you know that can help you land that Resident Liaison Officer role.
✨Tip Number 2
Prepare for those interviews by brushing up on your customer service skills. Think about scenarios where you've successfully managed resident concerns or communicated effectively with teams. We want you to shine when discussing your experience!
✨Tip Number 3
Don’t forget to research the company! Knowing their projects and values will help you tailor your conversation. We’re all about showing genuine interest, so let’s impress them with your knowledge!
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen. Plus, we’re always looking for passionate individuals like you to join our team in making a difference in the housing sector.
We think you need these skills to ace Resident Liaison Officer - Housing in Hampshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and any relevant work in housing or refurbishments. We want to see how your background aligns with the Resident Liaison Officer role, so don’t hold back on showcasing your skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your experience makes you the perfect fit. We love seeing genuine enthusiasm, so let your personality come through.
Showcase Communication Skills: As a Resident Liaison Officer, communication is key. In your application, highlight examples of how you've effectively communicated with residents or teams in past roles. We want to know you can bridge the gap between residents and project managers!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get your journey started!
How to prepare for a job interview at Approach Personnel Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of the housing sector, especially around refurbishments and retrofits. Familiarise yourself with common challenges residents face during these projects, as well as how effective communication can help ease their concerns.
✨Showcase Your Customer Service Skills
As a Resident Liaison Officer, your customer service skills are crucial. Prepare examples from your past experiences where you've successfully resolved issues or improved resident satisfaction. This will demonstrate your ability to handle the role effectively.
✨Understand the Company Culture
Research the company’s values and mission. Understanding their approach to social housing will help you align your answers with what they’re looking for. It shows that you’re genuinely interested in being part of their team.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about their current projects, team dynamics, or how they measure success in the role. It shows your enthusiasm and helps you gauge if the company is the right fit for you.