At a Glance
- Tasks: Support residents and site teams with clear communication during ongoing works.
- Company: Join a dynamic team focused on community engagement in Cheltenham.
- Benefits: Gain valuable experience, flexible working pattern, and a chance to make a difference.
- Other info: Temporary role with opportunities for immediate start and varied site visits.
- Why this job: Be the voice for residents and ensure smooth project delivery while building relationships.
- Qualifications: Experience in customer-facing roles and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are currently recruiting for a Resident Liaison Officer (RLO) to support a short-term contract across multiple sites in Cheltenham. This role will involve working closely with residents and site teams to ensure clear communication throughout ongoing works. The successful candidate will be responsible for maintaining positive relationships with residents, addressing queries, and ensuring disruption is kept to a minimum while works are carried out.
Key Responsibilities:
- Act as the main point of contact between residents and the site team.
- Provide clear communication regarding ongoing works, schedules, and potential disruptions.
- Carry out resident visits and maintain strong relationships across multiple sites.
- Handle resident queries, concerns, and complaints in a professional and timely manner.
- Provide regular updates to the project team and maintain accurate records of resident communications.
- Support the site and office teams to ensure works are delivered smoothly.
Requirements:
- Previous experience working as a Resident Liaison Officer (RLO) or in a similar customer-facing role within construction or social housing.
- Full UK driving licence and access to a car (essential) – travel between sites required 4 days per week, with 1 day based in the office.
- Strong communication and interpersonal skills.
- Ability to work independently and manage multiple site visits.
Contract Details:
- Duration: 2 months
- Location: Multiple sites across Cheltenham
- Working Pattern: 4 days visiting sites / 1 day office-based
If you are an experienced Resident Liaison Officer or have strong administrative skills available for an immediate start, please apply with your CV or contact us for more information.
Resident Liaison Officer - Temporary in Cheltenham employer: Approach Personnel Ltd
At Approach Personnel Ltd, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in the care home construction sector. Our team enjoys competitive salaries, comprehensive benefits including private medical care, and ample opportunities for professional growth within the thriving North West and Yorkshire regions, making it a rewarding place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Resident Liaison Officer - Temporary in Cheltenham
✨Get Your Foot in the Door
Temporary roles in construction often rely on quick recruitment, so make sure to visit local recruitment agencies that specialise in the construction sector. They usually have a go-to list of companies that need staff urgently, helping us connect with potential employers faster.
✨Leverage Community Connections
Construction is all about connections! Check out local trade events, networking gatherings, or even social media groups focused on your area. Engaging with the community can lead to insider knowledge about temporary job openings that might not be advertised anywhere else.
✨Showcase Your Skills with a Solid Portfolio
Even for temporary gigs, a visual portfolio can really set you apart. Take photos of previous projects you’ve worked on, or if you're fresh in the industry, show examples of your work during training. This can help us demonstrate our hands-on experience to potential employers, like Approach Personnel Ltd.
✨Apply Directly at Construction Sites
Don’t overlook the power of walking directly into construction sites. Many temporary positions are filled on the spot, so it’s worth popping by local sites and having a face-to-face chat. Bring your CV and be ready to impress, as companies like Approach Personnel Ltd appreciate proactive candidates ready to jump in when needed.
We think you need these skills to ace Resident Liaison Officer - Temporary in Cheltenham
Some tips for your application 🫡
Highlight Your Relevant Experience:In the construction game, having hands-on experience matters! Be sure to showcase any previous temporary roles or projects you've worked on in your CV. Mention specific skills like safety protocols, tools you're familiar with, or types of construction work you've done – this will help you stand out!
Showcase Certifications and Training:If you've got any relevant certifications or training like a CSCS card or health and safety courses, flaunt them! Include them in your CV and mention them in your cover letter. It shows that you're not just ready to get to work but that you've got the essential safety knowledge, which is super important in the construction industry.
Emphasise Flexibility and Availability:For a temporary role, flexibility is key! In your cover letter, make sure to clearly state your availability – are you ready to start immediately? Can you work various shifts? Letting Approach Personnel Ltd know how adaptable you are might just get you the edge over other candidates.
Keep it Concise and Clear:When applying for temporary roles in construction, employers often appreciate brevity. Keep your CV and cover letter clear and to the point. Focus on the skills and experiences that align most with what Approach Personnel Ltd is looking for. Avoid unnecessary fluff to make it easier for them to see why you’re the perfect fit!
How to prepare for a job interview at Approach Personnel Ltd
✨Show Off Your Safety Knowledge
In construction, health and safety is non-negotiable. Get comfortable with specific safety regulations like COSHH or Working at Height – you might get asked how you’d handle risk assessments or unsafe conditions. We need to show that we prioritise safety above all else.
✨Be Ready for Hands-On Scenarios
Expect practical questions or even a mini test where you’ll need to demonstrate basic skills. They might set up a scenario and ask how you would approach a specific task. Let’s prepare by brushing up on our trade skills and thinking through past projects we’ve worked on.
✨Flexibility is Key
Since this is a temporary role, they’ll want to know if you can adapt quickly to different teams and situations. Let's think about past experiences where we've had to adjust on the fly. This will show we’re ready to hit the ground running!
✨Highlight Your Previous Experience
Temporary roles often require hitting the ground running, so make sure to have a few stories lined up that showcase your relevant experience in construction. We want to emphasise skills that might not be on our CV—like teamwork and problem-solving when things don't go to plan.
