Location: United Kingdom (London area)
Company Overview: A globally recognised brand specializing in premium plush toys, accessories, books, music, and related media. The company operates from its headquarters in central London and maintains additional studios worldwide. It is known for playful design, luxurious quality, and a strong presence in over 77 countries.
Key Responsibilities
- Coordinate and manage the full sales cycle for the DACH region (Germany, Austria, Switzerland).
- Handle order management: receive, verify, and process customer orders in both German and English.
- Support the sales team with client communication, quotation preparation, and post‑sale follow‑up.
- Maintain and update the CRM system; generate regular sales performance reports.
- Collaborate with logistics and production teams to ensure timely deliveries.
- Monitor market trends and assist in shaping sales strategies for the DACH market.
- Liaise with international partners to ensure seamless workflow coordination.
Essential Qualifications & Skills
- Fluent in German and English (both written and spoken).
- 1–3 years of experience in order management and sales support.
- Strong organisational and communication abilities.
- Proficiency with Microsoft Office (Excel, PowerPoint) and CRM tools.
- Self‑motivated, capable of working independently as well as part of a team.
- Customer‑focused mindset with a service‑oriented approach.
