Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage key accounts and drive client satisfaction in the software and services sector.
- Company: Leading IT services company focused on innovative software solutions.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Opportunity to work across Europe and engage with C-level stakeholders.
- Why this job: Join a team where you can make a real impact in the tech industry.
- Qualifications: 10-12 years in software sales/account management with strong client relationship skills.
The predicted salary is between 70000 - 90000 £ per year.
We are seeking a seasoned Senior Account Manager with extensive experience in software and services sales in the UK & European market. The ideal candidate will have a strong track record in managing key accounts, driving client satisfaction, and expanding business within existing clients. Exposure to the broader EMEA region is advantageous.
The role requires deep expertise in Customer Experience Management (CEM) solutions, Platform Engineering, and Data & Integration solutions across multiple technology platforms, with a focus on the Retail, Supply Chain, and Logistics domains.
Key Responsibilities:- Serve as the primary point of contact for assigned key accounts in Europe/EMEA.
- Build and maintain strong, long-term relationships with C-level and senior stakeholders.
- Understand client business needs and align company solutions to drive value and outcomes.
- Collaborate with Pre-Sales, Delivery, and Product teams to ensure successful solution implementation and client satisfaction.
- Identify opportunities to expand within existing accounts through upselling, cross-selling, and solution adoption.
- Monitor account health, track KPIs, and prepare regular reports on account performance.
- Act as a trusted advisor to clients, providing insights, recommendations, and strategic guidance.
- Represent the company at industry events, client meetings, and strategic workshops.
- ~10–12 years of experience in software and services sales/account management in the European market; EMEA exposure is a plus.
- ~ Strong experience managing key accounts, with proven ability to retain and grow client relationships.
- ~ Deep knowledge of Customer Experience Management, Platform Engineering, Data & Integration solutions.
- ~ Experience in Retail, Supply Chain, and Logistics domains is highly desirable.
- ~ Excellent negotiation, presentation, and communication skills.
- ~ Strategic thinking, problem-solving, and ability to manage multiple accounts simultaneously.
- ~ Customer-focused mindset with strong business acumen.
- ~ Bachelor’s degree in Computer Science, Engineering, Business Administration, or a related field. MBA is a plus.
Account Managers/Senior Account Manager in London employer: Apprize Technology Solutions
Contact Detail:
Apprize Technology Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Managers/Senior Account Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks at events or online. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with potential employers, highlight your experience in Customer Experience Management and how you've driven client satisfaction in past roles.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire and express your interest in working with them. You never know what might come of it!
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for talented individuals like you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Account Managers/Senior Account Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Account Manager role. Highlight your experience in software and services sales, especially in the UK and European markets. We want to see how your background aligns with our needs!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers and specific examples to demonstrate how you've managed key accounts and driven client satisfaction. This will help us see the impact you've made in previous roles.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills in Customer Experience Management and other relevant areas make you the perfect fit for us. Keep it engaging and personal!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us. Plus, it’s super easy!
How to prepare for a job interview at Apprize Technology Solutions
✨Know Your Stuff
Make sure you brush up on your knowledge of Customer Experience Management, Platform Engineering, and Data & Integration solutions. Be ready to discuss how these areas relate to the Retail, Supply Chain, and Logistics domains, as this will show your expertise and understanding of the industry.
✨Build Rapport with Stakeholders
Since you'll be dealing with C-level and senior stakeholders, practice building rapport. Think about how you can connect with them on a personal level, perhaps by researching their backgrounds or recent company news. This will help you establish trust and demonstrate your interest in their business.
✨Showcase Your Success Stories
Prepare specific examples of how you've successfully managed key accounts and driven client satisfaction in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easy for the interviewer to see your impact and results.
✨Ask Insightful Questions
Come prepared with thoughtful questions that show your strategic thinking and genuine interest in the role. Ask about the company's approach to client relationships, how they measure account health, or what challenges they foresee in the market. This not only demonstrates your engagement but also helps you assess if the company is the right fit for you.