Digital Experience Consultant

Digital Experience Consultant

Full-Time 72000 - 88000 Β£ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead digital experience strategies and deliver complex enterprise projects.
  • Company: Dynamic professional services firm with a focus on digital transformation.
  • Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
  • Other info: Mentorship opportunities and collaboration with top industry professionals.
  • Why this job: Shape the future of digital employee experiences and make a real impact.
  • Qualifications: 12+ years in professional services with expertise in DXP platforms required.

The predicted salary is between 72000 - 88000 Β£ per year.

Job Type: 6-12 month contract with possible extension (outside ir35)

Job Location: London, UK

Working Mode: Hybrid (2-3 days onsite per week)

Senior/Principal consulting role sitting at the intersection of platform strategy, client transformation, and end-user experience within the Digital Employee Experience (DEX) space.

  • Serve as a trusted advisor to C-suite and senior stakeholders, translating complex business requirements into clear digital experience strategies and platform roadmaps.
  • Lead end-to-end delivery of complex enterprise engagements across multiple concurrent workstreams β€” balancing standard SaaS configuration and bespoke/custom technical delivery simultaneously.
  • Advise clients on DXP platform architecture, governance frameworks, content strategy, information architecture, and long-term platform sustainability from day one.
  • Champion end-user experience design, audience segmentation, personalization strategies, and employee journey mapping throughout every engagement.
  • Develop and execute enterprise-wide adoption strategies including stakeholder engagement plans, champion networks, training frameworks, and communications approaches.
  • Define and track adoption metrics and engagement KPIs to measure digital workplace investment impact and adjust strategies based on real usage data.
  • Collaborate with Solutions Architects, developers, and third-party specialists β€” bridging the gap between technical delivery and business stakeholder communication.
  • Mentor junior consultants and contribute reusable frameworks, delivery accelerators, and thought leadership to strengthen the broader PS practice.

12+ years of experience in professional services or enterprise DXP platform implementation; hands-on expertise with SharePoint/Viva Engage, Staffbase, Simpplr, Lumapps, or equivalent required.

Strong skills in workshop facilitation, risk management, change management, API-based integrations, and multi-workstream delivery oversight.

Bachelor's degree in IT, Computer Science, or Business required; MBA, platform certifications (Microsoft 365), PMP/PRINCE2, and Prosci/APMG certifications highly desirable.

Must be eligible to work in the UK and/or EU without sponsorship; purely technical profiles without consultative experience are explicitly not a fit.

Digital Experience Consultant employer: Apprize Technology Solutions

As a Senior Digital Experience Consultant in London, you will thrive in a dynamic and inclusive work culture that prioritises employee growth and development. The company offers a hybrid working model, allowing for flexibility while fostering collaboration through regular onsite engagement. With a strong focus on mentorship and professional advancement, this role provides the opportunity to work with C-suite clients on transformative projects, making a meaningful impact in the digital landscape.

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Contact Details:

Apprize Technology Solutions Recruitment Team

We think you need these skills to ace Digital Experience Consultant

Digital Experience Strategy
Platform Architecture
Content Strategy
Information Architecture
End-User Experience Design
Audience Segmentation
Personalisation Strategies