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For Companies At a Glance
- Tasks: Engage with customers, renew services, and drive sales through effective communication.
- Company: Join a high-performing team in a fast-paced sales environment.
- Benefits: Competitive salary, dynamic team culture, and opportunities for personal growth.
- Why this job: Make an impact by turning 'maybes' into 'yeses' and building customer loyalty.
- Qualifications: Strong communication skills, resilience, and a competitive spirit.
- Other info: Celebrate success in a collaborative environment with excellent career development.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Join a high‑performing team where every conversation counts. Are you energised by fast‑paced sales environments? Motivated by targets? Driven by the buzz of turning a “maybe” into a “yes”? If you’re ready to take your sales career up a gear, this is the role for you. We’re looking for confident, customer‑focused sales professionals to join our dynamic Retentions team. You’ll be at the heart of our business—engaging with existing customers, understanding their needs, and renewing the products and services that keep their businesses running. Every call is an opportunity to build loyalty, solve problems, and create value. This is a role where your personality, resilience and commercial instinct will shine.
What You’ll Be Doing
- Own the conversation: Handle inbound and outbound calls with customers looking to cancel, and turn those moments into opportunities to retain and renew their services.
- Drive revenue: Promote, upsell and cross‑sell products that genuinely support our customers’ goals.
- Stay sharp: Work within regulatory, GDPR and quality standards at all times.
- Keep us moving: Update CRM systems, reports and customer records accurately and efficiently.
- Become the expert: Build deep knowledge of our products, systems and processes.
- Collaborate and connect: Build strong relationships across the business—because great teamwork fuels great results.
What Success Looks Like
- Consistently hitting (and smashing) your monthly commercial targets.
- Meeting all activity and quality expectations.
- Delivering exceptional customer experiences that earn top satisfaction scores.
- Achieving objectives set with your Customer Retentions Manager.
- Being recognised internally for your professionalism, energy and results.
What You Bring
- Strong written and verbal communication skills, with the ability to adapt your style to suit each customer.
- A sharp eye for detail and a real sense of ownership over your work.
- Resilience, drive and a competitive spirit—you love winning.
- A genuine desire to grow, learn and continuously improve.
- A positive, professional attitude and the ability to build rapport quickly with colleagues and customers.
If you thrive in a commercial environment, love connecting with people, and want to be part of a team that celebrates success, you’ll feel right at home here. This is your chance to make an impact, develop your skills, and enjoy a rewarding career in customer retention and sales.
Sales Consultant (HF1322829) in Manchester employer: Apprentify
Contact Detail:
Apprentify Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant (HF1322829) in Manchester
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into their products and services. This way, you can show off your knowledge and demonstrate how you can genuinely help customers renew their services.
✨Tip Number 2
Practice makes perfect! Role-play common sales scenarios with a friend or family member. This will help you feel more confident when handling those tricky calls and turning 'maybes' into 'yeses'.
✨Tip Number 3
Show your personality! In sales, it’s all about building rapport. Be yourself during interviews and let your enthusiasm for connecting with customers shine through. Remember, they want to see the real you!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Sales Consultant (HF1322829) in Manchester
Some tips for your application 🫡
Show Your Sales Skills: When writing your application, make sure to highlight your sales experience and how you've turned 'maybes' into 'yeses'. We want to see your confidence and customer focus shine through!
Tailor Your Application: Don’t just send a generic application! Tailor it to the Sales Consultant role by mentioning specific skills and experiences that match the job description. This shows us you’re genuinely interested in joining our team.
Keep It Professional Yet Personal: While we love a professional tone, don’t be afraid to let your personality come through. Share anecdotes or examples that reflect your resilience and competitive spirit—this is what makes you unique!
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Apprentify
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of the products and services the company offers. This will not only help you answer questions confidently but also allow you to demonstrate how you can effectively upsell and cross-sell during customer interactions.
✨Showcase Your Communication Skills
Since this role heavily relies on communication, practice articulating your thoughts clearly and concisely. Use examples from your past experiences where you successfully turned a 'maybe' into a 'yes' to highlight your persuasive abilities.
✨Demonstrate Resilience and Drive
Prepare to discuss situations where you've faced challenges in sales and how you overcame them. Highlight your competitive spirit and how it drives you to meet and exceed targets, as this aligns perfectly with what they’re looking for.
✨Emphasise Team Collaboration
Be ready to talk about how you’ve worked with others to achieve common goals. Share specific examples of how building strong relationships has led to successful outcomes, as teamwork is key in this dynamic environment.