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For Companies At a Glance
- Tasks: Engage with customers, renew services, and drive sales through effective communication.
- Company: Join a high-performing team in a fast-paced sales environment.
- Benefits: Opportunity for career growth, competitive targets, and a supportive team culture.
- Why this job: Make an impact by turning 'maybes' into 'yeses' and building customer loyalty.
- Qualifications: Strong communication skills, resilience, and a competitive spirit are essential.
- Other info: Celebrate success in a dynamic environment focused on teamwork and personal development.
The predicted salary is between 28800 - 48000 ÂŁ per year.
Join a high‑performing team where every conversation counts. Are you energised by fast‑paced sales environments? Motivated by targets? Driven by the buzz of turning a “maybe” into a “yes”? If you’re ready to take your sales career up a gear, this is the role for you. We’re looking for confident, customer‑focused sales professionals to join our dynamic Retentions team. You’ll be at the heart of our business—engaging with existing customers, understanding their needs, and renewing the products and services that keep their businesses running. Every call is an opportunity to build loyalty, solve problems, and create value. This is a role where your personality, resilience and commercial instinct will shine.
What You’ll Be Doing
- Own the conversation: Handle inbound and outbound calls with customers looking to cancel, and turn those moments into opportunities to retain and renew their services.
- Drive revenue: Promote, upsell and cross‑sell products that genuinely support our customers’ goals.
- Stay sharp: Work within regulatory, GDPR and quality standards at all times.
- Keep us moving: Update CRM systems, reports and customer records accurately and efficiently.
- Become the expert: Build deep knowledge of our products, systems and processes.
- Collaborate and connect: Build strong relationships across the business—because great teamwork fuels great results.
What Success Looks Like
- Consistently hitting (and smashing) your monthly commercial targets.
- Meeting all activity and quality expectations.
- Delivering exceptional customer experiences that earn top satisfaction scores.
- Achieving objectives set with your Customer Retentions Manager.
- Being recognised internally for your professionalism, energy and results.
What You Bring
- Strong written and verbal communication skills, with the ability to adapt your style to suit each customer.
- A sharp eye for detail and a real sense of ownership over your work.
- Resilience, drive and a competitive spirit—you love winning.
- A genuine desire to grow, learn and continuously improve.
- A positive, professional attitude and the ability to build rapport quickly with colleagues and customers.
If you thrive in a commercial environment, love connecting with people, and want to be part of a team that celebrates success, you’ll feel right at home here. This is your chance to make an impact, develop your skills, and enjoy a rewarding career in customer retention and sales.
Business Development Executive (HF1322821) in Manchester employer: Apprentify
Contact Detail:
Apprentify Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development Executive (HF1322821) in Manchester
✨Tip Number 1
Get to know the company inside out! Research their products, services, and values. When you understand what they stand for, you can tailor your conversations to show how you can contribute to their goals.
✨Tip Number 2
Practice your pitch! Role-play with a friend or in front of a mirror. The more comfortable you are with your delivery, the better you'll handle those inbound and outbound calls with customers.
✨Tip Number 3
Be ready to showcase your resilience. Prepare examples of how you've turned challenges into successes in past roles. This will demonstrate your competitive spirit and ability to thrive in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our dynamic team.
We think you need these skills to ace Business Development Executive (HF1322821) in Manchester
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your cover letter and CV. Remember, we’re looking for confident, customer-focused individuals who can engage with our clients.
Tailor Your Application: Make sure to tailor your application to the Business Development Executive role. Highlight your sales experience and any achievements that demonstrate your ability to hit targets and drive revenue. We love seeing how you’ve turned challenges into opportunities in past roles!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate strong written communication skills, so make sure your application reflects that by being well-structured and free of jargon.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our dynamic Retentions team!
How to prepare for a job interview at Apprentify
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of the products and services the company offers. This will not only help you answer questions confidently but also allow you to demonstrate how you can effectively upsell and cross-sell during customer interactions.
✨Showcase Your Communication Skills
Since this role heavily relies on communication, practice articulating your thoughts clearly and concisely. Consider role-playing with a friend or family member to simulate customer conversations, focusing on how to turn objections into opportunities.
✨Demonstrate Resilience and Drive
Prepare examples from your past experiences where you've faced challenges in sales and how you overcame them. Highlight your competitive spirit and how it has driven you to meet or exceed targets, as this will resonate well with the interviewers.
✨Emphasise Team Collaboration
Be ready to discuss how you’ve worked effectively within a team in previous roles. Share specific instances where collaboration led to successful outcomes, as this aligns with the company's emphasis on teamwork and building strong relationships.