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For Companies At a Glance
- Tasks: Manage and nurture customer accounts while building strong relationships.
- Company: Join a leading tech company trusted by 90% of the FTSE 500.
- Benefits: £32k base salary plus £12k OTE, comprehensive training, and career progression.
- Why this job: Be part of a fast-scaling team with real impact in a people-focused environment.
- Qualifications: Warm communication style, organisational skills, and a collaborative mindset.
- Other info: Great learning opportunities in a supportive, non-corporate culture.
The predicted salary is between 19200 - 28800 £ per year.
Join a company whose product is the #1 developer tool in its category globally, trusted by 90% of the FTSE 500 and responsible for £35m+ revenue built almost entirely through inbound demand. With a new product suite launching and major investment in customer growth, we’re expanding our Account Management function - and this is the perfect entry-level role for someone who loves nurturing relationships and supporting customers. If you want a people-focused role in a fast-scaling tech business (without the corporate vibe), keep reading.
What You'll Do
- Manage and nurture a large portfolio of existing customer accounts
- Guide customers through renewals, expansions, and general support queries
- Build strong relationships via email and phone—warm conversations, not cold sales
- Identify genuine upsell and cross-sell opportunities through natural relationship-building
- Maintain a clean and accurate pipeline in Salesforce
- Gather customer feedback and collaborate with Product, Sales, and Ops
- Create simple territory plans and account maps for key clients
- Stay up to date with product knowledge and customer needs (full training included)
What You’ll Bring
- A warm, empathetic communication style
- Excellent organisation and attention to detail
- Confidence speaking to customers and solving problems
- Ability to prioritise tasks in a busy environment
- A collaborative mindset and willingness to learn
- Interest in tech/software
What You’ll Get
- £32k base + £12k OTE (realistic, not inflated)
- Comprehensive onboarding + ongoing customer success and product training
- A supportive, non-corporate team culture
- Career progression into senior CS, account management, renewals, or sales
- Experience working with global enterprise customers
- A role in a business with huge momentum and future growth
You’re not joining a chaotic start up or a slow corporate. You’re joining a market leader with a decade of strong inbound demand — and you’ll be part of the team that deepens those relationships as the company scales fast. It’s a people-centric role with big learning opportunities and genuine impact. If you’re ready to start a career in tech with a company on the rise - apply now. We welcome applicants from all backgrounds, experiences, and perspectives.
Junior Account Manager (HF1315632) employer: Apprentify
Contact Detail:
Apprentify Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Account Manager (HF1315632)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Show genuine interest in their tech and how you can contribute to their customer success.
✨Tip Number 3
Practice your communication skills. Since this role is all about nurturing relationships, being warm and empathetic in your conversations will set you apart from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining our awesome team.
We think you need these skills to ace Junior Account Manager (HF1315632)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the company. A warm, friendly tone can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application to the Junior Account Manager role. Highlight your relevant skills and experiences that align with what we’re looking for, like your ability to nurture relationships and your interest in tech. This shows us you’ve done your homework and are genuinely interested!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary, and make sure to proofread for any typos or errors. A polished application reflects your attention to detail, which is super important for this role!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and culture while you’re at it!
How to prepare for a job interview at Apprentify
✨Know the Product Inside Out
Before your interview, make sure you understand the company's product suite and how it benefits customers. Familiarise yourself with the features and recent updates, as this will help you engage in meaningful conversations and demonstrate your genuine interest in the role.
✨Showcase Your People Skills
As a Junior Account Manager, building relationships is key. Prepare examples of how you've successfully nurtured relationships in the past, whether in work or personal settings. Highlight your warm communication style and ability to empathise with customers' needs.
✨Be Ready to Discuss Problem-Solving
Think of specific instances where you've solved problems for others. This could be in a customer service role or even in group projects. Be prepared to explain your thought process and how you approached each situation, as this will showcase your confidence and organisational skills.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This not only shows your enthusiasm for the role but also helps you assess if the company aligns with your values and career goals. Remember, interviews are a two-way street!
