Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and mentor teams to drive growth and customer retention in a dynamic tech environment.
- Company: Global software development business based in central London.
- Benefits: Competitive salary, professional development, and a vibrant team culture.
- Why this job: Shape the future of customer engagement and make a real impact on business growth.
- Qualifications: Proven success in Customer Success, strong management skills, and Salesforce proficiency.
- Other info: Join a motivated team focused on excellence and innovation.
The predicted salary is between 36000 - 60000 £ per year.
Flourish are recruiting for a Head of Growth in central London in the tech sector for a global software development business. The Head of Growth is responsible for the continued growth and retention of Core and Growth customer bases. They focus on putting the strategy in place to ensure we have the best model to work with customers. Their responsibilities include managing and mentoring the Growth team, as well as the Core teams and their managers. They are responsible for developing the engagement model, practices and processes, to ensure our business continues its growth journey.
Responsibilities
- Create and own the strategic plan for Growth and Core segments
- Responsible for the ARR growth of the Growth and Core customer segments in line with company targets
- Managing, mentoring, and leading the Growth team, ensuring they provide high-quality service and meet their individual goals
- Manage, mentor, and grow the Core team managers
- Hiring, onboarding and training new team members, as well as organising ongoing training, ensuring all formal training is adopted and used
- Ensuring a clean and accurate, up-to-date pipeline of opportunities, demonstrating a high conversion and closing rate
- Providing feedback to SLT on team performance, abilities and areas for improvement, as well as product and commercial trends, and customer patterns of behaviour
- Collaborating with marketing, product, and finance teams to drive overall business growth and achieve company objectives.
Skills
- Proven track record of success in Customer Success and Account Management.
- Strong commercial acumen and the ability to develop strategic business plans
- Experience in management and second line management
- Proficiency in managing a sales pipeline and CRM systems like Salesforce
- A developed ability to correctly and effectively manage a team’s sales pipeline and forecast with confidence and accuracy
- Exceptional communication, presentation, negotiation, and interpersonal skills
- Strong ability to build and maintain relationships with clients, partners, and internal stakeholders
- Experience in delivering performance reviews and regular one to ones with all team members to improve their sales performance.
Knowledge
- Advanced knowledge of Salesforce
- Advanced knowledge of sales methodologies
- Knowledge of software industry
Behaviours
- Motivated and driven to achieve excellence
- Results focused
- Builds strong relationships and trust in the team, leading by example
- Comfortable giving direction and feedback both to direct reports and management
- Proactively finds resources to improve management, sales and product knowledge and skills
- Escalates feedback from team members, or feedback on team members’ performance, to management as appropriate
Head of Growth (HF1305955) employer: Apprentify
Contact Detail:
Apprentify Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Growth (HF1305955)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the tech sector. Attend industry events, meetups, or even webinars. You never know who might have the inside scoop on job openings or can refer you directly to hiring managers.
✨Tip Number 2
Show off your skills! When you get the chance, share your past successes and how you've driven growth in previous roles. Use specific examples that highlight your strategic thinking and ability to manage teams effectively.
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Understand their customer engagement models and be ready to discuss how you can contribute to their growth journey. Tailor your answers to reflect their values and goals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search and genuinely interested in joining our team.
We think you need these skills to ace Head of Growth (HF1305955)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Growth role. Highlight your experience in customer success and account management, and don’t forget to showcase your strategic planning skills. We want to see how you can drive growth!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your proven track record in managing teams and driving results, and let us know how you plan to contribute to our growth journey.
Showcase Your Leadership Skills: Since this role involves managing and mentoring teams, make sure to highlight your leadership experience. Share examples of how you've successfully led teams in the past and how you’ve helped them achieve their goals. We love a good success story!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you. Don’t miss out on this opportunity!
How to prepare for a job interview at Apprentify
✨Know Your Numbers
As a Head of Growth, you'll need to demonstrate your understanding of key metrics like ARR and conversion rates. Brush up on your past achievements and be ready to discuss specific figures that showcase your success in driving growth.
✨Showcase Your Leadership Style
Since managing and mentoring teams is a big part of the role, think about your leadership approach. Prepare examples of how you've successfully led teams in the past, focusing on how you fostered growth and development among team members.
✨Understand the Company’s Strategy
Research Flourish and their current growth strategies. Be prepared to discuss how your experience aligns with their goals and how you can contribute to their growth journey. This shows you're not just interested in the role, but also in the company's mission.
✨Prepare for Collaboration Questions
Collaboration with marketing, product, and finance teams is crucial. Think of examples where you've worked cross-functionally to achieve business objectives. Highlight your communication skills and how you build relationships with different stakeholders.
