At a Glance
- Tasks: Build relationships with existing customers and help them maximise service value.
- Company: Dynamic business consultancy in the heart of Glasgow.
- Benefits: Base salary plus commission, structured training, and clear career progression.
- Other info: Enjoy regular team socials and a collaborative office environment.
- Why this job: Join a fun, supportive team and develop valuable commercial skills.
- Qualifications: Experience in customer service and a passion for building rapport.
The predicted salary is between 25195 - 35195 £ per year.
Looking for a role where you can take your customer service skills to the next level, earn commission, and be part of a genuinely fun, supportive team? This could be exactly what you’re looking for. We’re hiring a Customer Growth Executive to join a growing business consultancy in central Glasgow. The company works closely with small businesses, helping them manage essential services so they can focus on what they do best – running their business.
The Role
This is not cold sales. Instead, you’ll be working with existing customers, building relationships and helping them get the most value from the services available.
You Will
- Speak with existing customers on a daily basis
- Understand their business needs and challenges
- Identify opportunities to cross-sell and upsell additional services
- Build strong relationships and act as a trusted point of contact
- Work towards targets in a supportive, high-energy environment
Who This Is Perfect For
This role is ideal if you are already in a customer-focused role and ready for a step up.
You Might Be
- Working in a call centre or customer service role
- Used to speaking with customers and building rapport quickly
- Target-driven and motivated by earning commission
- Confident, outgoing, and naturally chatty
- Keen to learn, develop, and progress your career
What’s On Offer
- £25,000 base salary
- £5,000–£10,000 commission in your first year
- Office-based role in central Glasgow
- Structured 1:1 training and ongoing coaching
- Clear progression opportunities within the business
- A genuinely fun and social team culture
The Culture
- Regular team socials including karaoke nights
- Book clubs and informal team activities
- Weekly football and other social events
- A collaborative, energetic office environment where success is recognised
This is an opportunity to move from pure customer service into a customer growth and revenue-focused role, gaining valuable commercial skills in a supportive setting. You’ll be part of a team that invests in your development, rewards your success, and makes work genuinely enjoyable.
Customer Growth Executive (HF1339804) in Glasgow employer: Apprentify
Join a vibrant and supportive team in the heart of Glasgow as a Customer Growth Executive, where your customer service skills can flourish while earning competitive commission. With structured training, clear progression opportunities, and a fun office culture filled with social events, this role offers a unique chance to develop commercially while making a meaningful impact on small businesses. Experience a workplace that values your growth and celebrates success in a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Growth Executive (HF1339804) in Glasgow
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and the services they offer. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Think about how you can highlight your customer service experience and how it relates to building relationships. Be ready to share examples of how you've helped customers in the past.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend any company events. This can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, who doesn’t love a bit of gratitude?
We think you need these skills to ace Customer Growth Executive (HF1339804) in Glasgow
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your experience in customer service. We want to see how you've built relationships and helped customers in the past. Use specific examples to show us what you can bring to the table!
Tailor Your Application:Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the role of Customer Growth Executive. Mention how your skills align with our mission of helping small businesses thrive.
Be Yourself:We’re looking for someone who’s confident, outgoing, and chatty. Let your personality shine through in your application. We want to know the real you, so don’t be afraid to show us your fun side!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you into our fun, supportive team!
How to prepare for a job interview at Apprentify
✨Know Your Customer Service Stuff
Brush up on your customer service skills and be ready to share specific examples of how you've built relationships with customers in the past. Think about times when you identified their needs and provided solutions – this will show you're a perfect fit for the role.
✨Understand the Company’s Values
Do a bit of homework on the company culture and values. They’re looking for someone who fits into their fun and supportive team, so be prepared to discuss how your personality aligns with their environment. Share your enthusiasm for team activities and collaboration!
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific customer situations. Practice answering these by thinking through scenarios where you successfully upsold or cross-sold services. This will demonstrate your ability to think on your feet and your understanding of customer growth.
✨Show Your Motivation for Commission
Since this role has a commission structure, be ready to talk about what motivates you to achieve targets. Share your excitement about earning commission and how it drives you to provide excellent service and build strong customer relationships.
