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For Companies At a Glance
- Tasks: Manage customer accounts and build strong relationships with major brands.
- Company: Dynamic tech company with a supportive, non-corporate culture.
- Benefits: Competitive salary, uncapped commission, and continuous training.
- Why this job: Support valued customers and help them maximise their software experience.
- Qualifications: Strong communication skills and a collaborative attitude; experience is a plus.
- Other info: Clear progression opportunities in a stable, growing business.
The predicted salary is between 24000 - 36000 £ per year.
Looking to grow your career in tech while working with some of the world’s biggest brands? This role gives you the chance to do exactly that. You’ll be joining a company whose software is deeply embedded across global developer teams, relied on by major enterprises, and consistently renewed year after year. With a new wave of product development and customer growth, we’re expanding our Core Account Management team to support and nurture long‑term customer relationships.
This is a role for someone who loves building rapport, enjoys organised pipeline management, and wants to build commercial confidence in a supportive, non‑corporate environment.
What You’ll Do- Manage and support a high‑volume portfolio of existing customer accounts
- Guide customers through renewal cycles and ensure contracts stay on track
- Spot opportunities for upsell and expansion through frequent, value‑led conversations
- Build relationships with technical and commercial stakeholders
- Maintain accurate activity records and forecasts in Salesforce
- Work closely with Sales, Operations, Legal, and Product to deliver a smooth experience
- Keep your territory plan and account maps up to date
- Warm, clear communication style
- Strong organisational skills and attention to detail
- Ability to manage priorities across a busy account portfolio
- Confidence in speaking with customers regularly
- Curiosity about software and how customers use it
- A collaborative, supportive attitude
- Experience in customer service, admin, sales support or account coordination is useful - but mindset matters most
- £32k base + £12k OTE (uncapped)
- Full onboarding and continuous customer success / account management training
- The chance to work with global enterprise clients from day one
- A friendly, non‑corporate culture that values people and ideas
- Clear progression into senior account management, customer success, or commercial roles
- A stable, growing business with huge momentum thanks to a loyal customer base and expanding product suite
You’re not chasing cold prospects or grinding through outbound targets. You’re supporting customers who already use - and genuinely value - the product. Your role is to guide them, support them, and help them get more from the tools they depend on every day.
If you want a stable, people‑focused tech role with development, progression, and a clear path upwards - apply now. We welcome applications from individuals of all backgrounds and experiences.
Core Account Manager (HF1315632) employer: Apprentify
Contact Detail:
Apprentify Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Core Account Manager (HF1315632)
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at industry events. A friendly chat can give you insider info and maybe even a referral, which is always a bonus!
✨Tip Number 2
Prepare for the interview by researching the company and its products. Show genuine curiosity about how their software impacts customers. This will help you stand out as someone who’s truly interested in the role.
✨Tip Number 3
Practice your communication skills! Since this role involves building relationships, being able to articulate your thoughts clearly and confidently will make a great impression during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our awesome team!
We think you need these skills to ace Core Account Manager (HF1315632)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Core Account Manager role. Highlight your experience in customer service and account management, and show us how your skills align with what we’re looking for.
Show Your Personality: We love a warm, clear communication style! Don’t be afraid to let your personality shine through in your application. We want to see how you can build rapport and connect with our customers.
Be Organised: Since this role involves managing a high-volume portfolio, demonstrate your organisational skills. Mention any tools or methods you use to keep track of tasks and priorities, as this will resonate with us.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quickly!
How to prepare for a job interview at Apprentify
✨Know Your Stuff
Before the interview, make sure you understand the company’s software and how it benefits its users. Familiarise yourself with their major clients and think about how you can help them grow. This will show your genuine interest and help you build rapport during the conversation.
✨Showcase Your Communication Skills
Since this role requires a warm and clear communication style, practice articulating your thoughts clearly. Prepare examples of how you've successfully communicated with customers or stakeholders in the past. This will demonstrate your ability to connect with clients effectively.
✨Organise Your Thoughts
With a busy account portfolio, organisation is key. Bring a structured approach to the interview by outlining how you would manage multiple accounts. Discuss your methods for keeping track of renewals and upsell opportunities, as this will highlight your attention to detail.
✨Emphasise Your Collaborative Spirit
This role thrives on teamwork, so be ready to discuss how you’ve worked with different departments in previous roles. Share specific examples of how collaboration led to successful outcomes, showing that you’re not just a lone wolf but someone who values a supportive environment.
