Business Support Manager to Director

Business Support Manager to Director

Full-Time 30000 - 40000 £ / year (est.) Home office (partial)
Apprentify

At a Glance

  • Tasks: Support Coaches and Trainers while managing learner information and scheduling.
  • Company: Join a top-rated organisation transforming digital skills across the UK.
  • Benefits: Competitive salary, 25 days leave, private medical insurance, and hybrid working.
  • Other info: Diverse and inclusive workplace with ongoing professional development opportunities.
  • Why this job: Be part of a dynamic team making a real impact in digital education.
  • Qualifications: Strong organisational skills and proficiency in Microsoft Office required.

The predicted salary is between 30000 - 40000 £ per year.

Apprentify unlocks talent and accelerates digital transformation through next-generation skills programmes. We partner with ambitious organisations across the UK to upskill and reskill people in digital, data, AI, cyber and tech professions.

Things change quickly, priorities shift and you'll often be building the plane while flying it. Remote-first with occasional travel for team events or meetings. Full-time, permanent. Reports to the Business Support Manager.

You'll be the connective tissue between our Coaches, Trainers and Management, keeping the operational wheels turning across multiple departments at once. One minute you're scheduling virtual classroom sessions, the next you're registering learners for accreditations, the next you're jumping in to cover the Enablement team or supporting Customer Success with systems orientation.

You'll keep learner information accurate across our e-learning platforms, track attendance and engagement, and use RAG reporting to flag where learners need extra support. You'll also work closely with our Inclusion team to make sure learners who need extra support are identified early and actioned properly. Apprentify is Grade 1 Ofsted-rated, and we intend to stay that way, so you'll build a working knowledge of apprenticeship funding, Awarding Organisation requirements and Skills Funding Agency processes as you go.

You won't always have a neat checklist waiting for you each morning. Some days will be steady admin, others will be firefighting a scheduling clash or an urgent learner escalation with no warning.

  • Are comfortable working independently in a remote team
  • Prefer working on one project at a time, start to finish
  • Excellent organisational and time management skills
  • Proficient in Microsoft Office applications

Competitive salary, ~25 days annual leave (plus bank holidays), increasing with length of service, ~ Private medical insurance, ~ Birthday Leave + Volunteer Day, ~ Hybrid working with regular collaboration days in our Wilmslow HQ, ~ Ongoing professional development and leadership support, ~ Enhanced family leave policies, ~ Access to mental health and wellbeing support, ~ Regular company-wide events and team socials.

At Apprentify, we are committed to creating a diverse and inclusive workforce that reflects the communities we serve. If you have any questions about the application process or would like to discuss reasonable adjustments, please get in touch with us – we're here to support you.

Business Support Manager to Director employer: Apprentify

Apprentify is an exceptional employer that champions talent development and digital transformation, offering a dynamic work environment where adaptability and collaboration thrive. With a strong commitment to employee growth, competitive benefits including private medical insurance, enhanced family leave, and ongoing professional development, Apprentify fosters a culture of inclusivity and support. Located in Wilmslow, our hybrid working model allows for flexibility while ensuring regular team engagement through collaborative days and company-wide events.

Apprentify

Contact Details:

Apprentify Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Business Support Manager to Director

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We think you need these skills to ace Business Support Manager to Director

Organisational Skills
Time Management
Microsoft Office Proficiency
Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability

Some tips for your application 🫡

Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.

Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.

Tailor Your Documents for Us:When applying for a full-time role at Apprentify, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!

Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.

How to prepare for a job interview at Apprentify

Show off your analytical skills

In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!

Practice your technical know-how

Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.

Portfolio of Projects

Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.

Know their business model

Get familiar with Apprentify’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.