At a Glance
- Tasks: Lead a team of Development Coaches to enhance learner outcomes in digital, data, and AI apprenticeships.
- Company: Join Apprentify Group, a fast-growing portfolio supporting 10,000 learners annually.
- Benefits: Enjoy competitive salary, 25 days leave, private medical insurance, and hybrid working.
- Other info: Be part of a diverse team committed to inclusivity and professional growth.
- Why this job: Make a real impact on learners' success while developing your leadership skills.
- Qualifications: Experience in managing performance in education or training environments is essential.
The predicted salary is between 60000 - 75000 £ per year.
Apprentify Group is a portfolio of six companies, each with its own culture, personality and people. Across the group we support around 10,000 learners a year and we're scaling fast, with a delivery function that needs experienced people leaders to keep performance, quality and learner outcomes consistently strong.
Location: Hybrid/Remote-First
Contract: Full-time, permanent
Reports to: Head of Delivery
LIFE IN THE ROLE
This is a people leadership role first. Your primary accountability is the performance, capability and day-to-day management of a team of Development Coaches delivering apprenticeship programmes across digital, data and AI standards. Day to day that means 1:1s, performance reviews, objective setting, development planning and addressing underperformance early and constructively. It also means maintaining oversight of caseloads, learner engagement and progression and acting when risks emerge. You will work in close partnership with Quality, Enablement and Compliance, but accountability for results sits with you. Delivery teams should be clear on expectations, supported to meet them and held to a consistent standard. Apprentify is a scale-up. The structure is still maturing and the pace is fast. We need a Performance Manager who can operate with clarity and confidence in that environment and who can build stability within their team without waiting for everything above them to be settled first.
THE HONEST HARD BIT
This role carries real accountability. If a team member is underperforming, you own that conversation and the plan that follows. If learner outcomes are slipping, you are expected to identify it early and act. You will also need to hold quality and compliance standards consistently, even under delivery pressure. That requires a strong grasp of what good apprenticeship delivery looks like and the confidence to call it when it isn't happening.
WHAT YOU BRING
- Proven experience managing the performance of delivery or professional staff in education, training or a regulated environment
- A track record of running structured 1:1s, performance reviews and development plans that actually change outcomes
- Confidence handling underperformance directly — you can have the hard conversation and build the plan that follows
- Solid understanding of quality and compliance expectations within apprenticeships or similar regulated delivery settings
- A data-led approach to managing performance, rather than relying on gut feel
- The judgement to balance coach workloads, learner progression risk and delivery pressure without dropping any of them
- A collaborative style that works in partnership with Quality, Enablement and Compliance, while still owning the result yourself
IS THIS FOR YOU?
This is you if:
- You have managed delivery or professional staff in education, training or a regulated environment
- You are comfortable with performance management, including difficult conversations
- You understand quality and compliance expectations within apprenticeships or similar settings
- You use data to manage performance rather than relying on intuition alone
- You can build high-trust, high-accountability team cultures in fast-moving environments
Not for you if:
- You prefer to influence rather than own performance outcomes
- You want a fully established operation with mature processes in place
- You are more comfortable as an individual contributor than as a people leader
- Compliance and documentation feel like a chore rather than a professional practice
WHAT WE OFFER
- Competitive salary
- 25 days annual leave plus bank holidays, increasing with service
- Private medical insurance
- Birthday leave and a volunteer day
- Hybrid working with regular collaboration days
- Ongoing professional development and leadership support
- Enhanced family leave
INTERVIEW PROCESS
Recruiter call – a short call to talk through your experience, what you're looking for and to answer any initial questions about the role. One-hour interview – a deeper conversation covering your approach to performance management, quality and compliance, and how you'd operate in a fast-moving scale-up environment.
At Apprentify, we are committed to creating a diverse and inclusive workforce that reflects the communities we serve. We welcome and encourage applications from people of all backgrounds, particularly those who are currently underrepresented in our workforce. We value different perspectives, lived experiences and ways of thinking, and we recognise the positive impact they have on our learners, our culture and our organisation. We are dedicated to removing barriers in our recruitment process and will provide reasonable adjustments where needed to ensure all candidates have a fair opportunity to succeed. If you have any questions about the application process or would like to discuss reasonable adjustments, please get in touch with us – we're here to support you.
Performance Manager in Wilmslow employer: APPRENTIFY GROUP
At Apprentify Group, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. With a focus on professional development and a commitment to employee well-being, we offer competitive salaries, generous leave policies, and the flexibility of hybrid working arrangements. Our fast-paced scale-up environment provides unique opportunities for growth and leadership, making it an ideal place for those looking to make a meaningful impact in the education sector.
StudySmarter Expert Advice🤫
We think this is how you could land Performance Manager in Wilmslow
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We think you need these skills to ace Performance Manager in Wilmslow
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at APPRENTIFY GROUP, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of APPRENTIFY GROUP and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at APPRENTIFY GROUP
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that APPRENTIFY GROUP might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at APPRENTIFY GROUP.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
