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- Tasks: Lead the reception team, ensuring guests have an unforgettable experience.
- Company: Join Hotel Du Vin, a vibrant hotel brand known for exceptional service and memorable stays.
- Benefits: Enjoy perks like discounted stays, high street discounts, and fully funded apprenticeships.
- Why this job: Be part of a fun, dynamic team that values your growth and offers a chance to shine.
- Qualifications: A passion for hospitality and a friendly attitude are essential; experience is a plus.
- Other info: Flexible shifts available; opportunities for career progression and personal development.
The predicted salary is between 22000 - 29000 £ per year.
Reception Supervisor, Hotel Du Vin Exeter
Up to £13.75 including Generous Company Benefits, Training & Development Permanent, Full Time Hotel du Vin Exeter
We are looking for a friendly, passionate and energetic Reception Supervisor to join the team at Hotel du Vin.
You will be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Hotel Du Vin.
You must have a natural hospitality charm and a passion for service. You will strive to make our guests experience with Hotel du Vin the best it can be whilst dealing with queries of all shapes and sizes.
As Reception Supervisor you and the reception team are the first and last people our guests see, you set the tone for the visit and you can ensure that everything has gone above and beyond before they leave.
**The successful applicant will be flexible and able to work between the hours of 07:00 – 23:00 over a varied shift pattern, over 5 days of 7.** Are high standards will be second nature to you? Do you love people and making guests smile everyday knowing you have delivered celebrity service? Do you want to be part of something different, working with the best food, drink and a brand you will be proud of? If so, this is the place for you!
At Hotel du Vin we create memories that the guest will never forget. This could be the next step for you into a Supervisory position within Hotel Du Vin – we actively encourage internal development and progression, Onwards and Upwards.
We actively encourage internal development and progression and Malmaison is on target to have 100 new apprentices in the business by year end. Candidates for this position would be given the opportunity to enroll on our apprenticeship scheme after they have completed their probationary period.
In addition to competitive rates of pay we offer:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros
- Fully funded Apprenticeship programmes that support you in developing your career
- High Street Discounts on a range of high street shops, experiences, holidays and much much more
- Cycle to work scheme – save up to 40% on a wide range of bikes
- Healthcare Cash Plans – dental, optical, medical and more available from £5 per month
- Referral schemes that pay up to £1500 (just for getting your mates jobs!)
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
- We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
- We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
- We are a proud sponsor of The Brain Charity , helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
- We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
- We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace
Interested?? Click Apply Now
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Reception Supervisor, Hotel Du Vin employer: ApplyGateway
Contact Detail:
ApplyGateway Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Supervisor, Hotel Du Vin
✨Tip Number 1
Familiarise yourself with Hotel du Vin's values and culture. Understanding their commitment to high standards and guest satisfaction will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've gone above and beyond for guests in previous roles. This will demonstrate your passion for hospitality and your ability to create memorable experiences.
✨Tip Number 3
Network with current or former employees of Hotel du Vin. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 4
Be ready to discuss your flexibility and availability, as the role requires working varied shifts. Highlighting your willingness to adapt will show that you're a great fit for the team.
We think you need these skills to ace Reception Supervisor, Hotel Du Vin
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and customer service. Emphasise any supervisory roles or responsibilities you've had, as well as your ability to create a welcoming atmosphere for guests.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention specific experiences where you went above and beyond for guests, and express why you want to work at Hotel Du Vin.
Highlight Flexibility: Since the role requires working varied shifts, make sure to mention your flexibility in your application. Provide examples of how you've successfully managed different schedules in previous jobs.
Showcase Your Personality: As a Reception Supervisor, personality is key. Use your application to convey your friendly and energetic nature. Share anecdotes that demonstrate your charm and ability to connect with guests.
How to prepare for a job interview at ApplyGateway
✨Show Your Passion for Hospitality
Make sure to express your genuine love for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond to create memorable experiences for guests in your previous roles.
✨Demonstrate Flexibility
Since the role requires working varied shifts, highlight your flexibility and willingness to adapt to different schedules. Mention any past experiences where you successfully managed changing work hours.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle guest queries. Prepare by thinking of scenarios where you resolved issues or improved guest satisfaction, showcasing your proactive approach.
✨Emphasise Teamwork and Leadership Skills
As a Reception Supervisor, you'll be leading a team. Discuss your experience in teamwork and leadership, focusing on how you motivate others and ensure high standards of service are maintained.
