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- Tasks: Lead a vibrant hotel team, ensuring top-notch guest service and operational excellence.
- Company: Join Langshott Manor Hotel, a prestigious 4 Red Star venue near London.
- Benefits: Enjoy private healthcare, generous holiday, discounted stays, and more perks!
- Why this job: Be the face of hospitality, inspire a team, and create memorable experiences for guests.
- Qualifications: Experience in hospitality management, especially in food and beverage service, is essential.
- Other info: Apply with your current location and salary expectations; we can't wait to meet you!
The predicted salary is between 40000 - 60000 £ per year.
HOTEL GENERAL MANAGER OR MANAGEMENT COUPLE
Up to £50,000 for a General Manager or Up to £75,000 for a Management Couple
+ monthly service charge payment
We are seeking a General Manager or an experienced Management Couple to be responsible for the operational excellence of our 22-bedroom 4 Red Star hotel, Langshott Manor Hotel.
Langshott Manor is a thriving hotel with a focus on food and beverage service in the 2 rosette Mulberry Restaurant as well as exclusive use high quality weddings. So applicants must have a bias of experience towards food and beverage service and enjoy being out in the hotel visible to employees and guests. Hosts of the Manor.
Reporting to the company’s Operations Director and Director you will operate and care for the business as if it were your own.
We have an excellent Head Chef, so you will not be needed in the kitchen cooking! With your focus being front of house guest service. Indeed, the hotel team of 25 employees rely on you to lead them, inspire them and work with them during peak times to achieve service goals/standards.
Peak periods will see you helping out in reception with check in/checkout, working with the housekeeping team to ensure rooms are ready to the standard expected, before ensuring the restaurant and bar are ready for a busy evening service. During events you will supervise set up and service delivery throughout the event.
In order to be successful, you will need to be a natural host, out there with the employees motivated and supporting them to be the best they can be with a focus on excellent guest service.
Our sales team will ensure you have regular high-end weddings, often exclusive use so experience in running weddings would be a distinct advantage.
A keen eye for details to ensure the hotel and gardens are always on first class display will further help to secure a successful guest experience and reaction.
You will be resilient and determined, adaptable and thrive in a fast-paced changing environment.
Your team management experience will allow you to pull together the right people and to coach and develop them to help in driving the business forwards and achieving success.
Of course, to prepare for the week ahead you will need to be effective at rostering employees, making sure numbers match the business, order in the wet and dry stock (excluding food) to ensure everyone has the tools/products to deliver service. Recruitment of new team members, coaching and training will all be in your remit. Supported by our group trainer and our recruitment manager.
And doing all the above with a calm, smile giving confidence to employees, and reassurance to guests of the expectation of great service and a great stay.
True hospitality out there delivering that’s your role.
If this sounds like you please do apply, we would be delighted to hear from you. Please make sure current location and salary requirement are on your application.
Benefits
- Single private healthcare cover.
- 4 weeks holiday rising to 5 weeks with service.
- 8 Bank holidays.
- Free car parking.
In addition you will benefit from a range of company benefits including:
Discounted hotel accommodation for yourself and your family at all hotels
Discounted hair treatments at our two Utopia Spas
Discount off all food & beverage at all hotels
Discount of individual treatments booked in our two Utopia Spas
Discount on retail products in our two Utopia Spas
Refer a friend staff recruitment scheme In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday
The Place
Langshott Manor Hotel, part of Alexander Hotels a private group of quality hotels of distinction just outside London.
4 RedStar, 3AA rosette restaurant, 22-bedroom hotel together with conference and banqueting facilities up to 120 all within the grounds of 26 acres of woodland and beautiful gardens. The hotel has Mulberry restaurant awarded 3 AA rosettes and St Peters Bar for more informal dining, with sunny outside terraces for summer service outdoors. Afternoon Tea is a popular choice for residents and visitors with a variety of menus to suit every taste and occasion.
Please see our website for a full list of facilities and sample menus
#4stargeneralmanager #GM #generalmanager #hospitality #4starhotel
General Manager or Management Couple employer: ApplyGateway
Contact Detail:
ApplyGateway Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager or Management Couple
✨Tip Number 1
Familiarise yourself with Langshott Manor Hotel's unique offerings, especially the Mulberry Restaurant and its 2 rosettes. Understanding the menu and the dining experience will help you engage with guests and staff effectively during your interview.
✨Tip Number 2
Showcase your leadership style by preparing examples of how you've motivated teams in high-pressure environments. Highlighting your ability to inspire and support staff during peak times will resonate well with our focus on excellent guest service.
✨Tip Number 3
Research the latest trends in food and beverage service, particularly in the context of weddings and events. Being knowledgeable about current industry standards will demonstrate your commitment to operational excellence and guest satisfaction.
✨Tip Number 4
Prepare to discuss your experience with rostering and stock management. Being able to articulate how you ensure that staff are well-equipped and that operations run smoothly will be crucial for this role.
We think you need these skills to ace General Manager or Management Couple
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hotel management, particularly in food and beverage service. Emphasise any previous roles where you led a team or managed operations in a hospitality setting.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to create excellent guest experiences. Mention specific examples of how you've motivated teams and improved service standards in past roles.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the role, such as team management, event supervision, and attention to detail. Use concrete examples to demonstrate how these skills have contributed to your success in previous positions.
Include Salary Expectations: As requested in the job description, be sure to include your current location and salary requirements in your application. This shows transparency and helps the employer understand your expectations.
How to prepare for a job interview at ApplyGateway
✨Show Your Passion for Hospitality
Make sure to express your genuine love for the hospitality industry during the interview. Share specific examples of how you've created memorable experiences for guests in previous roles, especially in food and beverage service.
✨Demonstrate Leadership Skills
As a General Manager or Management Couple, you'll need to lead a team effectively. Prepare to discuss your management style and provide examples of how you've motivated and developed staff in fast-paced environments.
✨Highlight Your Event Management Experience
Since the role involves overseeing weddings and events, be ready to talk about your experience in managing such occasions. Discuss any challenges you've faced and how you ensured successful outcomes.
✨Prepare Questions About the Hotel's Vision
Show your interest in the hotel's future by preparing thoughtful questions about its vision and goals. This demonstrates that you're not just looking for a job, but are genuinely invested in contributing to the hotel's success.