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- Tasks: Lead and inspire teams across various pubs, creating memorable guest experiences.
- Company: Upham Inns is a family of charming country pubs offering heartfelt hospitality in Southern England.
- Benefits: Earn up to £50,000 plus perks like discounts, travel mileage, and exclusive lifestyle offers.
- Why this job: Join a growing brand where you can make a real impact and develop your career.
- Qualifications: Passion for hospitality, strong leadership skills, and a clean driving license required.
- Other info: Flexible work across different locations with opportunities for personal growth.
The predicted salary is between 36000 - 60000 £ per year.
R Step into the world of Upham Inns – where characterful, beautifully refurbished country pubs meet heartfelt hospitality.
We’re on the lookout for a General Manager Designate to join our growing collection of stunning countryside inns across Hampshire and Berkshire – each one full of charm, history, and soul. This isn’t just a job – it’s a chance to be part of something special, where every day is about creating warm, welcoming spaces that people remember.
At Upham Inns, it’s all about the people – our guests, our teams, and the moments we help shape. Whether it\’s a relaxed Sunday lunch, a special celebration, or a spontaneous countryside escape, our inns are places where memories are made. As a General Manager Designate, you’ll play a lead role in bringing these experiences to life. You’ll energise and inspire our teams, help cultivate vibrant atmospheres, and ensure our people feel as valued and cared for as our guests.
What’s In It For You?
- Up to £50,000 per year + Tronc + Travel Mileage
- Flexibility – Work across different pubs and enjoy variety in your weeks
- 40% off meals for you and up to 6 friends, plus discounts on hotel stays
- 20% off for friends & family at all Upham Inns
- Lifestyle Card – Over 5,000 exclusive discounts from high street to local gems
- Service awards, birthday gifts & referral bonuses (up to £1,000 for chefs!)
- Development pathways – From apprenticeships to senior leadership
- Be part of something growing – We’re expanding and want you to grow with us
What You’ll Need to Shine:
- A passionate hospitality pro – whether you\’re already a General Manager or a seasoned Deputy ready to step up
- Strong leadership with a hands-on, can-do spirit
- Proven ability to drive sales, manage P&Ls, and balance labour vs performance
- A natural with people—your team trusts you, your guests love you
- Flexibility to travel across our sites and adapt quickly to new environments
- A clean driving license and the right to work in the UK
Your Day-to-Day Will Include:
- Taking the reins at different pubs – Spending extended times in different pubs to shape your knowledge around how we operate, whilst bringing your skill and experience to help shape the future.
- Leading and motivating teams to deliver unforgettable guest experiences
- Building community connections and making every pub feel like home
- Owning everything from guest journey to safety checks, stock control, and team development
- Always leading by example – on the floor, in the kitchen, and behind the scenes
About Upham Inns
We’re a proudly independent family of premium pubs with rooms, dotted across beautiful locations in Southern England. From cosy countryside inns to exciting new brands like Harper’s Steakhouse , we bring warm hospitality, fresh seasonal food, and a welcoming smile to everything we do.
Come for the Challenge. Stay for the People. Grow with the Brand.
We’re small enough to know your name, big enough to offer real opportunities. So if you’re ready to roll up your sleeves, make a difference, and join a business that cares , we’d love to hear from you.
Apply now and let the journey begin!
General Manager Designate - Hampshire & Berkshire - The Thomas Lord employer: ApplyGateway
Contact Detail:
ApplyGateway Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager Designate - Hampshire & Berkshire - The Thomas Lord
✨Tip Number 1
Familiarise yourself with Upham Inns' values and culture. Understanding their commitment to hospitality and community will help you align your approach during interviews and discussions, showcasing that you're a perfect fit for their team.
✨Tip Number 2
Network within the hospitality industry, especially in Hampshire and Berkshire. Attend local events or connect with current employees on platforms like LinkedIn to gain insights about the company and potentially get a referral.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led teams and improved guest experiences in previous roles. Being able to share tangible results will demonstrate your capability as a General Manager Designate.
✨Tip Number 4
Show your enthusiasm for the role by visiting some of the Upham Inns locations. This will not only give you a feel for the atmosphere but also provide you with real-life examples to discuss during your application process.
We think you need these skills to ace General Manager Designate - Hampshire & Berkshire - The Thomas Lord
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality management. Focus on your leadership skills, ability to drive sales, and any previous roles that demonstrate your capability to manage teams effectively.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of Upham Inns' values. Share specific examples of how you've created memorable guest experiences and led teams in previous roles.
Showcase Your People Skills: In your application, emphasise your natural ability to connect with people. Mention instances where you’ve built strong relationships with both guests and team members, as this is crucial for the General Manager Designate role.
Highlight Flexibility and Adaptability: Since the role requires travel across different pubs, make sure to mention your flexibility and adaptability in various environments. Provide examples of how you've successfully managed change or adapted to new challenges in past positions.
How to prepare for a job interview at ApplyGateway
✨Show Your Passion for Hospitality
Make sure to express your genuine love for the hospitality industry. Share personal stories or experiences that highlight your commitment to creating memorable guest experiences, as this role is all about heartfelt hospitality.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led teams in the past. Discuss specific situations where you motivated staff, resolved conflicts, or improved team performance, as strong leadership is crucial for this position.
✨Know the Business Inside Out
Familiarise yourself with Upham Inns and their unique offerings. Be ready to discuss how you can contribute to their growth and success, particularly in driving sales and managing P&Ls, which are key responsibilities of the role.
✨Emphasise Flexibility and Adaptability
Highlight your ability to adapt to different environments and manage various pubs. Share examples of how you've successfully navigated change or taken on new challenges, as this role requires flexibility across multiple locations.
